Program Coordinator

Full Time

Title: Program Coordinator (Home Care)

Status: Full Time

Shift: Monday through Friday, Flexible Schedule! Core Hours 9:00 am - 3:00 pm, On-call and Remote Option Available

Department: Redstone @ Home

What does Redstone offer me?

• A shared Vision to be Difference Makers and World Changers for our residents, clients and the community.
• Redstone puts people before tasks: Staff are connected and part of a team of caring, hard-working professionals!
• Comprehensive benefits:
  • Paid Time Off *40 Hours On-boarding PTO at Start! *
  • Flexible Scheduling - We will work with your availability!
  • Tuition Assistance
  • On-going Career Development
    • CNA Training
    • Tuition Reimbursement
    • Scholarship Programs
  • Health Insurance Premium Reimbursement
  • Voluntary Pet Insurance
  • Employee Recognition Programs
  • 403b Retirement Savings

What will I do as an employee with Redstone?

As a Program Coordinator, supporting the Redstone mission will include the following responsibilities:

• Provides home care expertise and professional guidance to the department staff, while prioritizing the timely preparation of client care needs. Maintains a positive collaborative working relationship with referral sources, clients and their families.
• Supports the facilitation of the home care operations daily meetings, ensuring client care, and staffing coordination with effective problem solving.
• Coordinates and completes client admission contracts and assessments to the Home Care Program as directed by the Clinical Team Leader or designee. Develops and maintains accurate client care plans to promote quality home care services and ensures communication and documentation of client changes. Completes supervisory visits for Home Care clients ensuring client satisfaction with services, and quality reviews of documentation for personal care aides.
• Coordinates with the Team Leader for on-boarding of new aides for orientation purposes, and acts as a mentor to provide support to new and current aides, as needed. Participates in the development of aide training topics based on observation and input related to the work in the field as an aide and in the mentoring role.
• Serves as a department representative to clients and their families. Provides timely follow up to client related concerns and complaints, documenting and submitting to the Team Leader specifics for further investigation and resolution.
• Participates and supports bi-weekly payroll and monthly billing for the department to ensure timeliness and accuracy of corporate documents. Assigned to independently complete both tasks in the event the Team Leader is unavailable.
• Participates on the QAPI Committee as a contributing member of the team to drive initiatives for the organization. Attends scheduled meetings and provides appropriate input to improve processes or policies based on corporate policies, federal, state, and local guidelines and regulations.

What do I need for this role with Redstone?

• Must possess a valid Pennsylvania Driver's License in good standing, free of traffic violations. Reliable, independent transportation for use when assignment includes travel between campuses on the same day.
• Must possess a High School Diploma or GED.
• Must have a passion for providing compassionate and heart-felt care to our residents and clients.

What makes Redstone unique?

• Serving Westmoreland County since 1980, Redstone is a name people have grown to know and trust. We offer a full array of services for ages 55 from Retirement Living, Personal Care, Long Term Care & Rehabilitation, and Redstone@Home Hospice, Home Care & Home Health Services.
• A non-profit faith-based organization, Redstone employs a philosophy based upon a ministry of caring and treating each resident with respect and dignity.
• Our collaborative approach modeled by our Leadership reflect our Core Values: Respect, Quality, Truth, Teamwork, Life Balance and Life-Long Learning.

Redstone Presbyterian SeniorCare and its Affiliates is an Equal Opportunity Employer and follows a practice of affirmative action in promoting equal employment opportunity. Redstone Presbyterian SeniorCare and its Affiliates do not discriminate on actions involving recruiting, hiring, training, on-the-job treatment and promotion.