1 Manager, Information Technology Job in Victor, NY
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Manager, Information Technology
$123k-150k (estimate)
Full Time | Durable Manufacturing
3 Months Ago
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Redcom Laboratories is Hiring a Remote Manager, Information Technology
INFORMATION TECHNOLOGY MANAGER
Full Time, Exempt
Location: Victor, NY // Hybrid Position
REDCOM Laboratories, Inc., a U.S. company that specializes in the development of advanced strategic, operational, and tactical communication solutions, is looking for an I.T. Manager to join our team. REDCOM is looking for an experienced hands-on manager responsible for all information technology activities including site-related networking, database, hardware support, software support, and leading enterprise-wide software implementations for both in-office and remote employees. Work closely with engineering development teams to support new product development (software and hardware). Business continuity of e mail, phone system, servers, VPN, ERP, CRM, etc. is also a critical aspect of the role.
Essential Duties and Responsibilities
- Manage IT staff, including hiring, training, evaluation, developing, mentoring, coaching, and guidance.
- Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, meeting SLAs, root cause analysis, and driving continuous improvement.
- Responsibility for all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service.
- Oversee Cyber Security program and initiatives, including compliance with NIST and CMMC requirements.
- Oversee the onboarding of all new employees to ensure hardware, software, and access is in place and appropriate training provided.
- Direct planning and implementation of enterprise IT systems in support of business operations to improve cost effectiveness, service quality, data collection, data analytics and business performance.
- Drive IT strategy to simplify current infrastructure and create a more agile platform to support and enable the success of business initiatives as well as planned growth.
- Work with the organization and leadership to develop strategies and plans to enhance services, improve user effectiveness, and increase optimization of critical business systems.
- Promote and oversee strategic relationships between internal IT resources and external entities, including vendors, and partner organizations to implement and execute the plan of systems that drive value to the organization.
- Oversee the deployment, monitoring, maintenance, development, upgrade, and support of all REDCOM systems, including servers, PCs, operating systems, telephones, software applications, card access, security systems and peripherals.
- Provide guidance and support during systems upgrades, installations, conversions, and file maintenance.
- Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and reporting.
- Preparation and administration of IT budgets and forecasts.
- Other projects as requested
Required Qualifications
- 7 Years of relevant technical experience, working with internal and external customers
- 3 Years of direct supervisory experience in an IT environment
- Excellent relationship management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results
- Broad understanding of the current technology landscape within the marketplace, including infrastructure, security, cloud, and application development that manifests as an ability to rapidly identify technologies with the highest probability of meeting business needs
- Excellent verbal and written communication skills to present technical information to a variety of audiences
- Windows and Linux server administration
- Network Administration
- Office 365 Administration (Exchange, Sharepoint, Teams, OneDrive)
- Knowledge and understanding of ITAR/EAR, NIST and CMMC cybersecurity regulations
- Experience in procurement, budgeting, forecasting, and asset management.
- Demonstrated ability to apply a customer focus, problem solve, and drive continuous improvement to solutions, systems, and processes
Preferred Skills
- Bachelor’s Degree in Information Systems, Computer Science, Engineering, Business, or related technical field
- ERP and CRM System administration, particularly Epicor and Salesforce
- Experience interfacing modern networks and servers with legacy manufacturing equipment e.g. < Windows 2000 Operating Systems, Vax Systems, Serial interfaces
- Solaris/Unix multi-user environment administration
- SAN Technologies
OTHER DUTIES:
- Complete special projects and perform other duties as necessary.
SPECIAL WORKING CONDITIONS:
- No special working conditions – work in office environment
- Travel on an exception basis only
- May require extended work hours to meet project or customer requirements.
PHYSICAL REQUIREMENTS:
- Must be able to work at a computer/computer workstation for extended periods of time.
- Must be able to lift up to 10 pounds regularly and up to 50 pounds on occasion. Additionally must possess mobility to crawl under and behind desks and obstacles with the set up of equipment.
- The ability to grasp with manual dexterity, hand-eye coordination, and visual acuity to use a keyboard, wire a cable end and ability to read and comprehend technical manuals and information.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change based on business needs.
ABOUT REDCOM LABORATORIES, INC.:
REDCOM Laboratories, Inc. is a private woman-owned small business based in Victor, New York. Since 1978, REDCOM has been developing and manufacturing the world’s most reliable communications systems for all branches of the U.S. military, our NATO allies, government agencies, emergency responders, service providers, and enterprises.
REDCOM was awarded a Top Workplaces award in 2020 and 2021 by The Democrat and Chronicle. This dedication is based solely on employee feedback gathered through an anonymous survey that uniquely measured 15 drivers of engaged cultures. These drivers are critical to the success of any organization: including alignment, execution, and connection, just to name a few. As a first-time participant in the program, REDCOM surpassed hundreds of other companies for the top distinction.
At REDCOM, our mission is to provide the most secure communications solutions in the world. Our trusted and proven products are designed and backed by our relentless drive for quality, innovation, and world-class support.
REDCOM allocates substantial resources to research and development. In fact, the name REDCOM is an acronym that stands for REsearch and Development in COMmunications.
Our principal office is located in our 140,000 sq. ft. headquarters in the town of Victor, a suburb of Rochester, New York. This state-of-the-art campus is home to a large engineering and development team, along with our customer service, sales, manufacturing, and leadership teams.
REDCOM designs, engineers, and manufactures all of our products right here in the United States. We work only with vetted and trusted suppliers to ensure that we source the best and most reliable components for every product. REDCOM has proactively addressed every step of the supply chain to reduce risk, making our products TAA compliant.
What really makes REDCOM stand out from most other companies is our family-oriented culture. We encourage our employees to innovate and empower them to work autonomously. This enables REDCOM to not just respond to customer requirements but to generate truly innovative solutions. We understand and anticipate user needs and develop solutions to meet them. We love solving problems that other companies can’t — or won’t — tackle.
The wage range for this role considers the range of qualifications that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each position.
Hiring salary range $110,000 - $130,000 commensurate with experience
Hiring salary range $110,000 - $130,000 commensurate with experience
WHY YOU WANT TO WORK AT REDCOM - We have an incredible benefits package including:
- 3 weeks of paid vacation per year, plus a generous sick time policy
- Generous rollover policy
- 10 paid holidays per year
- Generous medical insurance, with one plan premium covered in full
- Dental and vision coverage
- 401(k) plan with match
- Learning & development is strongly encouraged
- Remote friendly work environment
- Beautiful campus and generous office space
- On-site workout facility
- Tuition Assistance Program
Job Summary
JOB TYPE
Full Time
INDUSTRY
Durable Manufacturing
SALARY
$123k-150k (estimate)
POST DATE
02/18/2024
EXPIRATION DATE
05/13/2024
WEBSITE
redcom.com
HEADQUARTERS
VICTOR, NY
SIZE
200 - 500
FOUNDED
1978
TYPE
Private
CEO
KLAUS GUELDENPFENNIG
REVENUE
$50M - $200M
INDUSTRY
Durable Manufacturing
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About Redcom Laboratories
REDCOM is a designer and manufacturer of digital and IP-enabled telecommunications systems for commercial, utilities and defense applications.
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The job skills required for Manager, Information Technology include Leadership, Computer Science, Problem Solving, Troubleshooting, Initiative, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager, Information Technology. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager, Information Technology. Select any job title you are interested in and start to search job requirements.
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