• Hotel Hoffman Estates is looking for Full Time Front-desk Guest Service Representative/Sales Coordinator .
• MUST BE FLEXIBLE AND WILLING TO WORK WEEKENDS AND HOLIDAYS.
• Looking for a candidate with:
• - High IQ in solving customer service issues
• - Ability to make guest smile!
• - Proper detail communication
• - Professionalism
• - Willing to work weekends, holiday
• - Reliable with good attendance
• - Hotel experience would be PLUS.
• Correspond with prospects and answer any questions about the hotel’s venue options, rates, room types, venue packages, or promotions
• Sending out proposals and collecting invoices
• Supporting the hotel mangement in researching competitors
• Coordinate with the sales and marketing team to execute events or conferences
• Enter, retrieve, or reconcile information from the company’s CRM
• Gather and assemble sales collateral to send to prospects
• Understand customers and build company loyalty
• Sending prospects emails and cold calls

Job Types: Full-time, Part-time

Pay: $30,000.00 - $35,000.00 per year

Schedule:

• 8 hour shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Required)
• Customer service: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Spanish (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Hoffman Estates, IL 60169: Relocate before starting work (Required)

Work Location: In person