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2 Hotel Front Desk Jobs in West Springfield, MA

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Red Roof Inns
West Springfield, MA | Full Time
$29k-39k (estimate)
1 Week Ago
Hotel Front Desk
Red Roof Inns West Springfield, MA
$29k-39k (estimate)
Full Time 1 Week Ago
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Red Roof Inns is Hiring a Hotel Front Desk Near West Springfield, MA

Hotel Front Desk Rep - Full-Time Be the first to make that great IMPRESSION on others

WHO IS OUR IDEAL CANDIDATE?

  • Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite – be your bold self.
  • Schedule should be flexible and available to work weekends and Holidays

WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

  • Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
  • Takes reservation requests and making adjustments to reservations as needed
  • Works with Hotel Management and other team members to provide an excellent guest experience
  • Uses our front desk computer system to complete customer transactions and run reports
  • Communicates with the housekeeping team to be aware of room availability or guests

QUALIFICATIONS

  • HS Diploma or equivalent work experience
  • 2-4 years in a previous customer service position
  • Basic office skills (i.e. math, cash handling, computer skills, etc.)

Location: 1254 Riverdale St,West Springfield,Massachusetts,01089,United States, West Springfield, MA 01089

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$29k-39k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

08/23/2024

WEBSITE

durgahotels.com

HEADQUARTERS

Gainesville, FL

SIZE

<25

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Red Roof Inns
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Red Roof Inns
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Red Roof Inns
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$28k-35k (estimate)
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The job skills required for Hotel Front Desk include Customer Service, Housekeeping, Cash Handling, Life Insurance, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Hotel Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Hotel Front Desk job description and responsibilities

Hotel Front Desk greet with a smile and offer necessary assistance to hotel guests.

03/05/2022: Bangor, ME

They work with management to organize the front desk and ensure that guests have a pleasant stay.

03/04/2022: Provo, UT

Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner.

05/04/2022: Yakima, WA

They are responsible for the guest registration process and communication of hotel

05/08/2022: Lake Charles, LA

Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.

04/18/2022: Louisville, KY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Hotel Front Desk jobs

They must have the ability to stand for long periods of time and knowledge of basic computer skills

04/02/2022: Juneau, AK

Being a good Hotel Front Desk must be approachable and attentive wih their guests.

02/21/2022: San Antonio, TX

Hotel Front Desk should be able to promote specific hotel services and offer suggestions.

05/04/2022: Syracuse, NY

Front desk employees need to be able to get along and work with a variety of people.

03/21/2022: New Haven, CT

Front office staff need to use different skills on technologies too, such as using the printers, fax machines and phone.

04/05/2022: Killeen, TX

Step 3: View the best colleges and universities for Hotel Front Desk.

Calvin University
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University of South Carolina--Upstate
New York University
CUNY--Queens College
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