Position Title: Store Manager

Location: West Fargo, ND

Position Summary:

The Store Manager maintains primary responsibility for the achievement of store objectives, the implementation of Company policies and procedures, staffing, merchandising, and maintaining Parkland USA’s high standards of customer service and image. The Store Manager is responsible for day to day convenience store operations, including scheduling, training and supervising employees and assistant manager.

Salary: $45,000 - $60,000 annually (DOE) plus opportunity for quarterly bonuses

We Offer:

• Great work environment that is diverse & inclusive
• Opportunities for advancement & career development
• Medical as low as $16 per pay period, HSA, Dental, Vision, Company-paid life insurance
• 401k with generous company match of up to 5% per year
• Paid time off, parental leave & tuition reimbursement

Key Responsibilities:

• Adopts and demonstrates at all times: Parkland USA’s philosophies and standards regarding store operations, image, and personnel management.
• Provide prompt and courteous service to all customers. Resolves customer complaints in a timely and professional manner.
• Implements various programs, policies and promotions in support of organizational objectives.
• Recruiting, hiring and training of store employees. Posting internal job openings as needed. Interview for positions in accordance with standard, legal practices.
• Develops, implements and enforces daily operating procedures to ensure store is clean, adequately stocked and organized.
• Completes daily paperwork and computer entry by COB (5pm daily).Understand all information in the daily reporting. Monitor cash over/short, inventory shrinkage and gas pump drive offs daily. Track and report data to corporate office daily. Prepare shift-change report at the completion of shifts in accordance with Parkland USA’s policies and procedures.
• Self-direction and motivation are expected
• Demonstrate safe work and risk management practices.
• Meet all performance expectations and complete all duties as assigned.

Qualifications and Skills:

• High School Diploma or GED equivalent.
• Minimum 1 year previous managerial experience in a convenience store, restaurant or retail environment.
• Ability to work a flexible schedule, including nights and weekends, and be available to respond to incidents and emergencies.
• Ability to work unsupervised in a fast-paced environment.
• Must have reliable transportation
• Strong communication, interpersonal, problem-solving, and team building skills.
• Proficient PC skills (MS Word, Excel, PowerPoint, Outlook, or similar).
• Excellent customer service skills
• Previous cash handling and customer service experience is an asset.

We thank all candidates in advance for their interest, however only those being considered will be contacted.

Parkland USA is an Equal Employment Opportunity Employer.