Title. IT Consultant. Location. St. Leonardtown, MD 20650. Below Are The Key Requirements. Provide strategic IT leadership and planning for the department. Develop and implement IT governance, cybersecurity improvement, and data management plans. Create a data warehouse roadmap and improve operational efficiency. Prepare reports, frameworks, and strategic documents as part of deliverables. Participate in quarterly onsite meetings (hybrid work – m...
Title. IT Consultant. Location. St. Leonardtown, MD 20650. Below Are The Key Requirements. Provide strategic IT leadership and planning for the department. Develop and implement IT governance, cybersecurity improvement, and data management plans. Create a data warehouse roadmap and improve operational efficiency. Prepare reports, frameworks, and strategic documents as part of deliverables. Participate in quarterly onsite meetings (hybrid work – m...
We are seeking a detail-oriented and proactive QA/Tester with hands-on experience in ServiceNow to join our team. The ideal candidate will be responsible for ensuring the quality and functionality of ServiceNow applications and other enterprise systems through rigorous testing and validation processes. Key Responsibilities. Develop and execute test plans, test cases, and test scripts for ServiceNow modules and other applications. Perform function...
We are looking for an experienced and skilled ServiceNow Architect to lead the implementation of our ITSM, ITOM, and ITAM processes. The ideal candidate will have strong expertise in designing, implementing, and optimizing ServiceNow solutions, along with a deep understanding of ITSM, ITOM, and ITAM processes and best practices. Experience. At least 5-7 years of experience with ServiceNow (including administration, configuration, and implementati...
Qualifications. The project manager must have the following demonstrated experience and/or knowledge. Minimum of 8 years of experience in the management and control of IT projects. Minimum 5 years of experience managing a large ServiceNow based customer service user base and ITIL best practices III—expert knowledge of ServiceNow ITAM. Possess excellent written and verbal communication skills, including experience in presenting material to senior ...
Roles And Responsibilities. Lead meetings with stakeholders to focus on business process (re)definitions. Identify areas for process improvement and recommend solutions that detail pros, cons, and risks. Document the results of business process reviews, develop, and communicate optimization strategies to team members and management. Capture use cases and collaborate with stakeholders to iteratively define user stories and priorities. Translate te...
Position Overview. We are looking for a talented ServiceNow Developer with a strong background in ServiceNow development and implementation. The ideal candidate will have at least 5 years of relevant experience and hold certifications in Certified Application Developer (CAD) and ITAM, or ITSM, implementation. This role requires a U.S. citizen who is comfortable undergoing extensive background checks. Key Responsibilities. Design, develop, and imp...
Position Overview: We are looking for a talented ServiceNow Developer with a strong background in ServiceNow development and implementation. The ideal candidate will have at least 2 years of relevant experience. This role requires a U.S. Permanent resident who is comfortable undergoing extensive background checks. Key Responsibilities. Design, develop, and implement ServiceNow applications and solutions. Customize and configure ServiceNow modules...
Purpose. Implement and configure the ServiceNow HAM and ITOM modules for IT hardware lifecycle and CMDB population. Responsibilities. Implement lifecycle processes for hardware assets. Configure discovery and dependency mapping for ITOM. Ensure accurate reporting and compliance with asset requirements. Required Qualifications. ServiceNow Certified (HAM/ITOM Implementation Specialist or equivalent). Minimum 5 years of experience implementing Servi...
ServiceNow SAM Specialist (Software Asset Management). Purpose. Configure and implement the ServiceNow SAM module for license tracking, optimization, and compliance. Responsibilities. Implement workflows for software license management. Develop dashboards and reports for compliance and usage. Ensure SAM meets functional and compliance requirements. Required Qualifications. ServiceNow Certified (SAM Implementation Specialist or equivalent). Minimu...
Role: Project Manager (PM). Purpose. Oversee and coordinate all aspects of the. ServiceNow implementation project. . Responsibilities. Manage project planning, execution, and reporting. Coordinate between Contractor, subcontractors, and technical teams. Ensure timely delivery of all milestones and compliance with PWS requirements. Required Qualifications. Demonstrated experience managing IT implementation projects.
Role: ServiceNow Solution Architect. Purpose. Lead the technical design of ServiceNow solutions across SAM, HAM, and ITOM modules. Responsibilities. Develop solution architecture in alignment with HMIS requirements. Oversee configuration, customization, and integration with DOE/HMIS systems. Guide technical team to ensure compliance with project scope. Required Qualifications. Demonstrated experience designing ServiceNow implementations.
