Qualifications. The project manager must have the following demonstrated experience and/or knowledge. Minimum of 8 years of experience in the management and control of IT projects. Minimum 5 years of experience managing a large ServiceNow based customer service user base and ITIL best practices III—expert knowledge of ServiceNow ITAM. Possess excellent written and verbal communication skills, including experience in presenting material to senior ...
We are seeking a detail-oriented and proactive QA/Tester with hands-on experience in ServiceNow to join our team. The ideal candidate will be responsible for ensuring the quality and functionality of ServiceNow applications and other enterprise systems through rigorous testing and validation processes. Key Responsibilities. Develop and execute test plans, test cases, and test scripts for ServiceNow modules and other applications. Perform function...
We are looking for an experienced and skilled ServiceNow Architect to lead the implementation of our ITSM, ITOM, and ITAM processes. The ideal candidate will have strong expertise in designing, implementing, and optimizing ServiceNow solutions, along with a deep understanding of ITSM, ITOM, and ITAM processes and best practices. Experience. At least 5-7 years of experience with ServiceNow (including administration, configuration, and implementati...
Roles And Responsibilities. Lead meetings with stakeholders to focus on business process (re)definitions. Identify areas for process improvement and recommend solutions that detail pros, cons, and risks. Document the results of business process reviews, develop, and communicate optimization strategies to team members and management. Capture use cases and collaborate with stakeholders to iteratively define user stories and priorities. Translate te...
Position Overview. We are looking for a talented ServiceNow Developer with a strong background in ServiceNow development and implementation. The ideal candidate will have at least 5 years of relevant experience and hold certifications in Certified Application Developer (CAD) and ITAM, or ITSM, implementation. This role requires a U.S. citizen who is comfortable undergoing extensive background checks. Key Responsibilities. Design, develop, and imp...
Position Overview: We are looking for a talented ServiceNow Developer with a strong background in ServiceNow development and implementation. The ideal candidate will have at least 2 years of relevant experience. This role requires a U.S. Permanent resident who is comfortable undergoing extensive background checks. Key Responsibilities. Design, develop, and implement ServiceNow applications and solutions. Customize and configure ServiceNow modules...
Roles And Responsibilities. Lead meetings with stakeholders to focus on business process (re)definitions. Identify areas for process improvement and recommend solutions that detail pros, cons, and risks. Document the results of business process reviews, develop, and communicate optimization strategies to team members and management. Capture use cases and collaborate with stakeholders to iteratively define user stories and priorities. Translate te...
Qualifications. The project manager must have the following demonstrated experience and/or knowledge. Minimum of 8 years of experience in the management and control of IT projects. Minimum 5 years of experience managing a large ServiceNow based customer service user base and ITIL best practices III. Expert knowledge of ServiceNow ITAM. Possess excellent written and verbal communication skills, including experience in presenting material to senior...
Role: ServiceNow Solution Architect. Purpose. Lead the technical design of ServiceNow solutions across SAM, HAM, and ITOM modules. Responsibilities. Develop solution architecture in alignment with HMIS requirements. Oversee configuration, customization, and integration with DOE/HMIS systems. Guide technical team to ensure compliance with project scope. Required Qualifications. Demonstrated experience designing ServiceNow implementations.
Purpose. Ensure that all ServiceNow configurations, processes, and deliverables comply with cybersecurity and data protection requirements. Responsibilities. Oversee cybersecurity compliance for ServiceNow implementation. Align system configuration with client cybersecurity principles and standards. Support audits and compliance documentation. Required Qualifications. Demonstrated experience in IT system compliance and cybersecurity.
