Job Title: Assistant Shift SupervisorDepartment: SecurityJOB SUMMARY:Responsible for providing outstanding, friendly, and informative guest service while maintaining safety throughout the property as directed. Works to ensure maximum Guest safety at all times while periodically patrolling assigned areas. ESSENTIAL JOB FUNCTIONS:Responsible for practicing, supporting, and promoting the Company Service Standards at all timesAdhere to all company service and operating standards and ensures direct reports adhere to all company policiesAssist Supervisor in the day to day activities; provides training, planning, assigning, and directing work; appraise performance, rewarding and disciplining employees; and addresses complaints and resolving issuesMaintain a professional departmental, company and communityAnswers Guest questions in a manner that reflects an understanding of the department and property in generalProtect the company’s assets relative to theft, assault, fire and other safety issuesObserve and report unusual or suspicious behaviorEscalate emergency situations to Assistant director and Director as neededAssist the Security Supervisor and or Manager in ensuring all shift administration is completed correctly and on time, including incident reports, logs, statistics, and other documentation QUALIFICATIONS:Ability to read and speak English and communicate effectively with Guests, Team Members and Management in both written and verbal formUnderstand and comply with all company, departmental and Gaming Control Board rules and regulations, policies, and proceduresAbility to multitaskMust be able to work any day of the week and any shift to include weekends and holidaysMust be able to establish and maintain effective working relationship with Team Members and GuestsMust be at least 21 years of ageMust be able to obtain required work cards EDUCATION and/or EXPERIENCE:High School diploma or general education degree (GED) requiredComplete property academy as assigned PHYSICAL, MENTAL AND WORK ENVIRONMENT:Comfortable kneeling, carrying, bending, walking, and standing for extended periods of timeWork is typically in an area which may be unusually hot, cold, noisy, ability to see color and may contain secondhand smokeAbility to stand and walk for long periods of timeRespond to emergencies and incidents within designated areas promptly and according to policyAbility to lift 50 poundsConstant contact with fellow Team Members and GuestsAbility to see color DISCLAIMER:This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).