Do you want to work for an award winning revenue cycle company? The Virtual Business Office Associates is the perfect balance of a diverse and growing workforce that still feels like home. If you are an A/R Specialist with experience working denied claims from beginning to end, come join our award winning “Best in KLAS: Extended Business Office” today!

Hiring Remotely in: SC, NC, GA, FL, AL, TX, TN, VA, and KY

What’s in it for you

• You’ll support one of the largest professional services firms in the world, with access to cutting edge automation and AI technologies to enhance your workday experience
• A flexible schedule that allows you to enjoy a work-life balance. With core business hours from 9:00am-3:00pm EST, you have flexibility with clocking in and out, along with the ability to work half-days on Friday’s
• Endless growth opportunities and continuous professional development
• A permanent position with our company that offers stability and longevity
• Opportunity to participate in our “VIP” bonus structure for outstanding performance and “Real time Recognition” incentives
• Use the latest EMR systems and utilize full portal access for the insurance payers worked
• Comprehensive employee benefits package to include major health coverage, 401k, PTO accrual, and more

What you’ll do

• Utilize and apply industry knowledge to resolve new and aged accounts receivables by working various account types, including but not limited to: hospital and/or professional claims, governmental and/or non-governmental claims, denial claims, high priority accounts, high dollar accounts, reimbursements, credits, etc
• Communicate professionally (in all forms) with payer resources to include: websites/payer portals, e-mail, telephone, customer service departments, etc
• Seek resolution to problematic accounts and payment discrepancies
• Prepare appeal letters for technical denials by accessing specific payer appeal forms, submitting appropriate medical documentation, and tracking appeal resolution
• Identify denials trends, root cause, and A/R impact
• Maintain professional communication with clients and team members through various channels
• Consistently meet or exceed department standards and guidelines
• Adhere to the HIPAA privacy and security regulations

What you’ll need

• GED or High School Diploma
• 3 years of experience in Medical Collections, back-end A/R, and claim review in which denial follow up was worked
• Experience in Hospital, Professional/Physician, and /or Third-Party billing and accounts receivable
• Epic, or relevant EMR system experience

Recruiting Solutions and Virtual Business Office Associates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Recruiting Solutions and Virtual Business Office Associates comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Recruiting Solutions and Virtual Business Office Associates expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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#rsvboa

Job Type: Full-time

Pay: Up to $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work setting:

• Remote

Education:

• High school or equivalent (Required)

Experience:

• Epic: 1 year (Required)
• Denials Follow-up: 3 years (Required)

Location:

• Georgia (Required)

Work Location: Remote