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Local HVAC company in Sagniaw County, Michigan is looking for a dynamic Customer Service Specialist / Service Dispatcher to join our team, someone with a passion for serving customers, stellar communications skills, and proven ability to multi-task in high-volume environments. This position is the initial contact to our clients, customers, technicians and office staff, and plays a vital role through providing administrative support.
Job Title: Customer Service Specialist / Service Dispatcher
Pay Range: $16.00 - $18.00 per hour depending on experience Spiffs
Benefits:
Work Hours: Monday through Friday, 7:00am to 3:30pm
Primary Job Function: Answer incoming calls. Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain customer database with current information. Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information.
Required Qualifications:
Desired Qualifications:
Full Time
$38k-47k (estimate)
04/26/2024
05/04/2024