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Reconstructive Orthopedics
Moorestown, NJ | Full Time
$36k-43k (estimate)
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Reconstructive Orthopedics
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Physical Therapy Front Desk Receptionist, Moorestown
$36k-43k (estimate)
Full Time 1 Month Ago
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Reconstructive Orthopedics is Hiring a Physical Therapy Front Desk Receptionist, Moorestown Near Moorestown, NJ

Reconstructive Orthopedics is currently hiring for a Front Desk Receptionist for our new Physical Therapy Office in Moorestown.
Reconstructive Orthopedics is the largest orthopedic practice headquartered in New Jersey and has performed more than 100,000 surgeries. But what makes us different is quality, not quantity. Our employees are our best assets when it comes to providing exceptional orthopedic care to our patients, and it is for this reason that we are dedicated to hiring the most qualified staff to uphold our standards of care. We show a commitment to our employees by providing competitive compensation and rates, full employee benefits package, as well as opportunities to build and explore their career.
Summary
The Physical Therapy Front Desk Receptionist (FDR) is responsible for providing accurate and timely services to patients. FDRs are expected to provide internal and external customers with the highest level customer service experience. FDRs are responsible for chart prep, check-in, check-out, rooming patients, facilitating patient care at all levels of the patient experience, the collection of copays and accurate entry of patient demographic and insurance information in the practices EMR system.
Essential Functions
  • Assists in pre and post appointment operations such as chart preparation and transmitting paperwork to appropriate parties
  • Provides professional customer service by greeting patients and guest warmly and courteously
  • Greets persons entering establishment, determine nature and purpose of visit and direct or escort them to intended destination
  • Obtains and verifies necessary clinical, demographic and insurance information, referrals, precertifications and testing results
  • Responsible for checking in, checking out and rooming patients when on site for appointments
  • Reviews, updates and communicates physicial therapists' schedule status (cancellations, no shows, reschedules and add-ons) ensuring that patients and providers are attended to at all times
  • Obtains and scans new patient demographics; updated patient information, as necessary, in the computer system to maintain accuracy for medical secretaries, precertification & billing
  • Obtains insurance information and documents
  • Schedules or reschedules patient appointments as necessary
  • Assists patients with questions or concerns regarding their treatment plan as dictated by the medical provider and provide them with needed information and resources to actively participate in their medical care
  • Keeps management informed of changes in work flow processes, issues or concerns affecting productivity.
  • Participates in activities of stocking and restocking to ensure supplies are available to providers
  • Accurately documents patient accounts of all actions taken
  • Interacts professionally with other employees, customers and suppliers
  • Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and management
  • Demonstrates teamwork
Benefits:
  • Health Insurance, Vision, Dental
  • Life Insurance
  • 401K
  • Paid Time off
  • Paid Holidays
  • Uniforms provided
  • Tuition Assistance
  • No phone calls will be accepted.
Reconstructive Orthopedics is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-43k (estimate)

POST DATE

05/11/2023

EXPIRATION DATE

06/08/2024

WEBSITE

reconstructiveortho.com

HEADQUARTERS

Marlton, NJ

SIZE

100 - 200

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