Rebuilding Together Tampa Bay (RTTB) is a non-profit organization dedicated to providing essential home repairs at no cost to individuals in need across 20 counties spanning Tampa Bay, Southwest Florida, and Central Florida regions. Our mission is encapsulated in our commitment to repairing homes, revitalizing communities, and rebuilding lives. We envision a future where every individual has access to safe homes and communities, embodying our vision of safety and security for all.

We are seeking a highly organized and detail-oriented individual to join our team as an intake and volunteer coordinator.

Position Overview:
The Intake and Volunteer Coordinator is a multifaceted role responsible for managing various aspects of client interaction and volunteer coordination for Rebuilding Together Tampa Bay (RTTB). This position requires a proactive and organized individual who can effectively oversee intake processes, maintain client communication, manage volunteer recruitment and engagement, and contribute to program operations.

Responsibilities:

1. Client Interaction

• Serve as the primary point of contact for clients, offering support and guidance throughout the application and approval process.
• Receive, review, and process client applications, conducting phone assessments as needed.
• Coordinate initial site visits with project management staff and ensure completion of all necessary paperwork and agreements.
• Assist with Salesforce record keeping and data
• Maintain accurate client records and comply with contract requirements.

2. Program Operations:

• Assist with client communication and coordination, including application processing and status updates.
• Contribute to home-selection and interview processes, assessing home-repair needs

3. Volunteer Coordination

• Develop and maintain a master schedule of volunteers, coordinate recruitment efforts, and manage volunteer databases.
• Recruit, train, and communicate with volunteer groups and individuals, participating in volunteer fairs and community events as needed.
• Coordinate volunteer orientation and training sessions, matching volunteers to available projects based on their skills and interests.
• Oversee volunteer appreciation activities.

4. Community Engagement:

• Represent RTTB at volunteer and community events, actively seeking new partnerships and volunteer resources.
• Utilize social media and other outreach channels to engage with the community and promote volunteer opportunities.
• Collaborate with RTTB's Marketing Director to manage outreach efforts and update the website for community notifications.

Qualifications:

• Bachelor's degree in social work or related field required.
• 2-3 years of experience in volunteer coordination/management.
• Strong organizational and communication skills, with the ability to work independently and collaboratively.
• Proficiency in Microsoft Office Suite, Salesforce, or similar CRM software
• Willingness to work Saturdays as needed.
• Ability to articulate RTTB's mission and programs effectively to the community and potential volunteers.

This position offers an opportunity to make a meaningful impact in the community by facilitating critical home repairs and engaging volunteers in RTTB's mission. The ideal candidate will be passionate about community service, client advocacy, and volunteer management. RTTB is committed to diversity and inclusion, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Fort Myers, FL 33901: Relocate before starting work (Required)

Work Location: In person