1 Warranty coordinator Job in Anaheim, CA
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Reborn Home Solutions is Hiring a Warranty coordinator Near Anaheim, CA
Overview
Reborn Cabinets has been in business for nearly 40 years and is the leading provider of kitchen and bathroom remodeling services with locations throughout the West Coast.
We are looking for an experienced Warranty Coordinator to join our award-winning team and assist with our national expansion!
Responsibilities
- Accept inbound claims via the call center and document them accurately in Salesforce
- Assess materials needed and urgency of claims promptly
- Initiate contact with customers within 24 hours of case creation
- Effectively communicate with customers about materials and order times
- Schedule and coordinate work orders in a timely manner
- Document and order materials for claims efficiently
- Maintain precise logs in Builder Trend for each project
- Mark off task completion in Builder Trend
- Confirm all photos uploaded by installers into Builder Trend
- Daily communication with Installation team or managers
- Identify projects needing rescheduling and adjust installer assignments based on aptitude
- Monitor installer arrival, departure, and progress, promptly notifying clients of any adjustments to arrival times
Qualifications
- Previous experience in installation support or a related field
- Strong communication and organizational skills
- Familiarity with Salesforce and Builder Trend
- Ability to manage client relationships effectively
- Training and coaching experience is a plus
What We Offer
- $23-$25 / HR
- Medical, dental, vision insurance
- Paid vacations & PTO
- Opportunities for growth and advancement
- 401(k) plan
Schedule
- Full-time
- Monday- Friday
Posted Min Pay Rate
USD $23.00 / Hr.
Posted Max Pay Rate
USD $25.00 / Yr.
Last updated : 2024-05-14
Job Summary
Full Time
$52k-67k (estimate)
05/16/2024
05/22/2024
The job skills required for Warranty coordinator include Communicates Effectively, Installation, Organizational Skills, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Warranty coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Warranty coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Warranty coordinator positions, which can be used as a reference in future career path planning. As a Warranty coordinator, it can be promoted into senior positions as a Regional Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Warranty coordinator. You can explore the career advancement for a Warranty coordinator below and select your interested title to get hiring information.
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