We are looking for a customer-oriented sales associate. Our company has been in business for 35 years. A sales representitive will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best sales associates are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. A great sales associate can gather information from clients and help them with their events. This is an entry level position with room to grow and learn. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Bilingual Preferred!! Benefits for the job include incentive bonuses!!

Responsibilities

• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Skills

• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Ability to Commute:

• Las Vegas, NV 89118 (Preferred)

Work Location: In person