How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000 firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Customer Service

• Greet & welcome members and guests. Act as an initial point of contact for Country Club members and guests as they enter the Continental Pool
• Provide warm and welcoming assistance to members and guests, using their name when possible
• Provide orientation to new members and Wyndham Guests about the Continental Country Club

Job Description

The major responsibility of this position is to protect the life and well-being of each person utilizing the swimming pool. The pool attendant must also know what to do in the event of an emergency.

• Provide great customer service at all times and provide necessary assistance to guests as requested.
• Maintain discipline, safety, and control of the pool at all times, enforcing pool rules and regulations. Caution guests about unsafe practices and provide education.
• Maintain the facility by keeping it clean, organized, and secure. Report problems.
• Ability to oversee the facility by oneself in the evening hours.
• Maintain adequate resources of supplies and equipment.
• Organize daily set-up and take down of center: lifting/moving tables, chairs, and boxes.
• Check pool chemicals and maintain proper levels according to the Coconino County Health Department.
• Complete reports as needed for accidents, pool maintenance, attendance logs, etc.
• Attend events and assist as needed
• Other duties as deemed necessary by the General Manager.

• Excellent communication skills, both written and verbal
• Positive, customer friendly and helpful demeanor
• Previous experience assisting with customer service is a plus
• Bilingual language skills is a plus

Pay

$17.40 hour