Job Title: IAM Production Support SpecialistJob Summary:The IAM Production Support Specialist is responsible for providing technical support and troubleshooting for Identity and Access Management (IAM) systems in a production environment. This role involves monitoring, analyzing, and resolving issues related to user access, authentication, and authorization within the organization's IT systems.Responsibilities and Duties:- Monitor and maintain IAM systems to ensure availability, performance, and security- Investigate and resolve incidents related to user access, authentication, and authorization- Collaborate with cross-functional teams to address IAM-related issues and improve processes- Implement and maintain IAM policies, procedures, and standards- Support system upgrades, patches, and enhancements to improve IAM functionality- Perform regular audits and assessments to ensure compliance with regulatory requirements and best practices- Provide on-call support for IAM issues outside of regular business hours as needed- Document and maintain knowledge base articles for troubleshooting and resolution of common IAM issuesQualifications and Skills:- Bachelor's degree in Computer Science, Information Technology, or related field- 2 years of experience in IAM production support or related role- Strong understanding of IAM concepts, technologies, and best practices- Experience with IAM solutions such as Active Directory, LDAP, Single Sign-On (SSO), and Multi-Factor Authentication (MFA)- Knowledge of cybersecurity principles and techniques- Excellent analytical, problem-solving, and communication skills- Ability to work independently and collaborate with team members effectively#IAMProductionSupport #IAMSpecialist #IAMJobs #ProductionSupport #ITJobs #USJobs #IAMAnalyst #IAMSecurity #IAMEngineer #CybersecurityJobs #TechSupport #IdentityAccessManagement #InformationTechnology #IAMSystems #JobDescription #ProductionEnvironment