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Purpose for the Position
To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel's rooms division in anyway required to ensure complete guest satisfaction.
Essential Responsibilities :
To do this kind of work, you must be able to :
Physical Demands :
Lifting 10 lbs. maximum and occasionally lifting and / or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required only occasionally.
Reaching, handling, feeling, talking, hearing, and seeing.
Environmental Conditions :
Inside : Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside.
Math Skills :
Requires mathematical development sufficient to be able to : Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages.
Calculate surface, volumes, weights and measures.
Language Skills :
Must have developed language skills to the point to be able to : Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style.
Participate in discussions and debates. Speak extemporaneously on a variety of subjects.
Relationships to Data, People and Things :
Controlling involves observing and turning devices to regulate reactions of materials.
Specific Vocational Preparation :
Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level.
Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines.
Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.
Last updated : 2024-05-13
Full Time
$33k-43k (estimate)
05/14/2024
06/21/2024
The job skills required for Hotel front desk agent include Guest Service, Front Office, Housekeeping, Microsoft Office, Organizational Skills, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel front desk agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel front desk agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel front desk agent positions, which can be used as a reference in future career path planning. As a Hotel front desk agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel front desk agent. You can explore the career advancement for a Hotel front desk agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/06/2022: Baton Rouge, LA
Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
Step 3: View the best colleges and universities for Hotel Front Desk Agent.