Position: Billing Office Float
Supervisor Title: Business Office Manager
Regular Work Hours: Monday – Friday 7:00 AM – 4:00 PM, occasional holidays and weekends
Employment Status: Non-exempt, Full-Time Hourly

Please note, REACH hasadopted a policy requiring all associates to be fully vaccinated againstCOVID-19, subject to limited exemptions based on medical conditions, sincerelyheld religious beliefs, or applicable state laws and regulations.

Job Summary:

Responsibilities:

• Collect and organize daily encounters
• Daily charge entry
• Research missing encounters
• Apply unapplied deposits to posted charges to reconcile accounts
• Activate and terminate insurances appropriately
• Reconcile charges with daily edit list
• Support front desk activities
• Support satellite office when needed
• Review financial order and insurance verification to assuage the need for prior authorization
• Obtain needed authorizations
• Prepare and send chart notes needed for prior authorization
• Confirm accuracy of CPT and ICD-10 codes in order
• Schedule procedures, surgeries and testing in a timely manner
• Communicate with patient regarding appointments and estimates
• Estimate patient responsibility based on insurance verification
• Collect estimated patient responsibility
• Update benefit verification as needed.
• Check-in patients
• Back-up to Front Desk
• Manage the outsourced insurance verification project
• Other duties as assigned

Education & Requirements:

• High School diploma required
• Knowledge of medical terminology, and preferred patient care experience.
• Strong communication skills, independent worker, detailed-oriented, computer savvy
• High level of customer service essential
• Excellent communication skills, both verbal and written
• Organized with an ability to multi-task. 
• Self-motivated, Ability to make independent decisions after initial training with input when needed from Supervisor.
• Ability to maintain calm and professional demeanor in potentially stressful situations.
• Willingness to perform a variety of roles due to the decreased number of employees at the worksite

Employee Benefits Package:

• Health Insurance – Employer pays 100% of employee coverage
• Dental, Vision Insurance
• STD/LTD/Life
• Up to a 3% 401k Match
• PTO
• 7 Paid Holidays 
• Leave for Parental Involvement in Schools
• Two Weeks Paid Parental Leave