1 Fulfillment Coordinator Job in Harrisburg, PA
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Reach Cyber Charter School is Hiring a Fulfillment Coordinator Near Harrisburg, PA
- Liaison with stakeholders, logistics providers, and administration on fulfillment activities to ensure timely and accurate fulfillment of school equipment, materials, and supplies.
- Assist in deployment planning and fulfillment process for school equipment, materials, and supplies.
- Engage with school logistics vendors and suppliers regarding inventory levels of equipment, materials, and supplies.
- Organize and track the fulfillment of fulfillment orders and ensure order delivery.
- Track and monitor fulfillment orders, returns, and inventory transfers; troubleshoot issues.
- Follow up on order and shipping errors to ensure accuracy and customer satisfaction.
- Assist with inventory control and investigate any inventory discrepancies.
- Collaborate with other school departments to share data insights, determine current and upcoming campaigns and other material needs to ensure adequate and accurate shipment of school equipment, materials, and supplies.
- Assist in auditing internal and external fulfillment activities.
- Identify trends, key issues, and successes through data analysis and stakeholder feedback.
- Maintain collaborative vendor relationships.
- Respond promptly and professionally to stakeholder inquiries.
- Provide prompt, clear, and professional communication to all stakeholders regarding fulfillment services and activities.
- Develop clear, audience-aligned communications about the fulfillment activities to all stakeholders.
- Assist with resolving stakeholder fulfillment issues.
- Create and maintain reports aimed at tracking inventory and fulfillment activities.
- Provide customer service regarding shipment/delivery, returns, credit, order status, corrections, and other customer concerns.
- Provide status reports depending on stakeholder requirements.
- Adhere to fulfillment processes, implementing protocols, and reporting requirements.
- Manage vendor relations, inventory, and order fulfillment to implement large-scale mailings of school equipment, materials, and supplies.
- Develop a deep understanding of the school’s fulfillment system.
- Identify ways to improve the school’s fulfillment standards, procedures, and operational efficiencies.
- Minimum Education/Certification:
- High School diploma or equivalent; Associate’s degree from an accredited college or university in business or logistics field preferred
- Possess all PDE required clearances for school-based personnel.
- Experience Requirements:
- Three (3) or more years of experience in a customer service role, or related experience in an educational or nonprofit setting.
- Minimum one (1) year of experience with order fulfillment and/or logistics.
- Understand logistics and order fulfillment processes.
- Ability to work in a fast-paced environment.
- Ability to multitask and prioritize daily workload.
- Demonstrated experience creating templates, troubleshooting user and system errors.
- Proven experience responding to a high volume of email inquiries.
- Ability to manage vendor relationships.
- Knowledgeable in developing and implementing tracking systems and metric reporting.
- High level verbal and written communications skills.
- Ability to review, analyze and understand assignments, processes, and deadlines.
- Strong knowledge of Microsoft applications (Word, Excel, PowerPoint, Outlook).
Job Summary
Full Time
$49k-62k (estimate)
03/11/2024
05/22/2024
The job skills required for Fulfillment Coordinator include Customer Service, Written Communication, Scheduling, Logistics, Flexibility, PowerPoint, etc. Having related job skills and expertise will give you an advantage when applying to be a Fulfillment Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Fulfillment Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Fulfillment Coordinator positions, which can be used as a reference in future career path planning. As a Fulfillment Coordinator, it can be promoted into senior positions as an Order Fulfillment Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Fulfillment Coordinator. You can explore the career advancement for a Fulfillment Coordinator below and select your interested title to get hiring information.
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