The role of the Onboarding and Agent Engagement Specialist encompasses several key responsibilities aimed at facilitating the smooth integration of new agents and supporting ongoing engagement efforts. This role involves:

Onboarding new agents and assisting associates with rebranding, ensuring a seamless transition process.

Coordinating the company events calendar and scheduling projects, meetings, and events efficiently.

Managing recognition and success programs for agents across various communication channels.

Maintaining documentation and reports to track both agent and company performance, including ensuring the accuracy of the company roster.

Collaborating closely with senior leadership to support all areas of the business and actively participating as a team member.

Developing, updating, and overseeing project plans to ensure successful execution of programs and initiatives for agents.

Focusing on continuous process improvement to enhance the effectiveness of internal systems and processes.

Making necessary adjustments to foster organizational growth and improve the efficiency of onboarding, agent engagement, and project management systems.

In summary, the role requires a proactive approach to support the needs of both agents and the company, with a focus on optimizing processes and promoting organizational success.

Responsibilities:

Key Responsibilities:

Onboarding:

Manage the Agent Contract Process.

Order promotional materials.

Update the franchise roster and websites.

Initiate and Assist in Integrating and Educating New Agents, Teams and Offices on Company Policies, Resources, Systems and Tools.

Assist with Recruitment Projects.

Agent Success and Recognition:

Develop and oversee programs for agent success and recognition across various platforms.

Collaborate with senior leadership and affiliates to support and align with agent success strategies.

Implement strategy for RE/MAX Annual and Lifetime Achievement Awards.

Intranet and Website Management:

Assist in Maintaining and updating the company's intranet app and website with current and relevant information.

Company Roster Maintenance:

Ensure the company roster is accurate and reflects current agents, teams, personnel and role changes.

Project Planning and Execution:

Assist in creating project plans for various onboarding, marketing and communication initiatives.

Continuously follow and update project plans to ensure their timely and successful execution.

Qualifications:

Highly detail-oriented.

Excellent written and verbal communication skills.

Strong organizational and project management abilities.

Experience in event coordination and recruitment is a plus.

Quick Learner, efficient in learning new tools.

Familiarity with real estate industry practices is preferred.

About Company:

We are dedicated to helping our clients find the home of their dreams. Whether they are buying or selling a home or just curious about the local market, we would love to offer our support and services. We know the local community both as agents and as a neighbor and can help guide our clients through the nuances of our local market. With access to top listings, a worldwide network, exceptional marketing strategies, and cutting-edge technology, we work hard to make our client's real estate experience memorable and enjoyable.