Job Description

Are you a driven person with an obsession for helping solve problems and creating impactful customer experiences? Do you revel in the world of technology and have a relentless drive for excellence?

If so, RCN Technologies invites you to join our extraordinary team in revolutionizing the technology industry. We are not just another tech company we are trailblazers, disrupting the market with our commitment to unmatched customer service and cutting-edge solutions.

Why RCN Technologies?

At RCN Technologies, our company culture revolves around our Core Values : "Enjoy the Journey," "Embrace Development," "Extreme Ownership," "Stronger United," and "Create Wow.

Our team members embody these values daily, creating a fantastic work environment where innovation and growth thrive. We invest in our employees' professional development by providing access to top-notch industry training and integrating with key partners to ensure you stay at the forefront of the ever-evolving technology landscape.

Extraordinary Opportunities Await

Joining RCN Technologies means being part of a dynamic industry that continuously changes and grows. Our focus on new technologies like 5G, Private Cellular Networks, and Mobile Connectivity Solutions means you will be working on groundbreaking projects and solutions that redefine the way people connect.

We Value Our Team

We don't just talk about teamwork; we actively foster it. Our EOS business operating system empowers collaboration across the organization, ensuring that your voice is heard and valued.

Our leadership team is engaged and approachable, inviting contributions from every employee, regardless of rank. We celebrate individual successes and accomplishments through team lunches, recognition programs, and an on-tap beer to toast to your achievements.

Proud of Our Achievements

As a company, we have achieved significant milestones, earning a spot on the Inc. 5000 list for three consecutive years and becoming the first woman-owned business globally to be certified in 5G technology by the industry leader in enterprise cellular solutions.

Our dedication to our employees has led to being consistently rated as a Top Workplace by the Knoxville News Sentinel.

Work-Life Integration Matters

We understand that work and life should go hand in hand. At RCN Technologies, we support work-life integration through flexible schedules and leave benefits, work from anywhere days, as well as inclusive family events during and after work hours.

We want you to thrive in both your personal and professional journeys.

Join the Innovation

As our Connected Services Sales Representative, you will play a pivotal role in driving company growth, helping customers connect with the right solutions, and optimizing customer experiences.

You will be at the forefront of our connected services, disrupting traditional telecommunications and connectivity channels.

What You'll Do

You will take ownership over a sales territory, prospect directly on small and medium businesses, run consultation meetings with those businesses, and negotiate / book contracts for our suite of connectivity solutions and services.

Other responsibilities will include :

• Make 40 outbound calls a day to strategically selected prospect customers
• Conduct effective discovery meetings with prospects to identify fit, value and a new sales opportunity
• Effectively manage a funnel of monthly recurring service contract opportunities
• Close $4000 in quarterly recurring revenue, $16,000 in year one
• Tee up our fulfillment teams for success by providing properly executed contracts and any other mission critical information
• Build the recurring monthly paycheck you want through contract execution

How to Apply

Please apply through our careers portal at https : / / rcntechnologies.com / careers . Make sure to include a resume, cover letter, and any work samples relevant to the communicating your ability to be successful at the position.

Requirements

The following characteristics are foundational for success in this leadership role :

• Education : High school diploma (required). A four-year degree in Business, Sales, Management, or a relevant field is a plus (but not required).
• Experience : Minimum 1year experience required (technology or service contract sales experience is a plus)
• Tech Savviness : Passion for technology and a desire to stay informed about the latest advancements.
• Entrepreneurial Mindset : A hunger for driving growth and seeking out opportunities for improvement.
• Excellent Communication : Stellar verbal and written communication skills to engage with stakeholders.
• Collaborative Spirit : Ability to work effectively with others on a common task, respecting the needs and contributions of the team.

Other Required Skills

• Basic email, call and communications etiquette
• Proficiency in Microsoft Office email, word, PowerPoint and excel
• Proficiency in a CRM system preferred; Zoho experience a plus

Other Requirements

• Able to travel via plane, train, or automobile for customer appointments, and industry events.
• Able to engage in manual labor lifting of boxes, moving equipment, etc when needed

Ideal Candidates Should :

• Display an active interest in sales and desire to build a long-term career in sales
• Be obsessed with problem solving, and desire to guide customers to the best possible outcomes
• Have a healthy interest in technology and acknowledge it’s an evolving landscape to embrace instead of fear
• Enjoy a good competition and are driven to be outstanding among their peers
• Realize that rejection is a knee-jerk reaction and can push past the no to secure a meeting or contract
• Want to participate in a lively company culture but acknowledge hard work comes before the play
• Be motivated to build an ever-increasing monthly recurring commission

Benefits

• Competitive Compensation : We recognize and reward excellence with competitive compensation tailored to your experience and achievements. Compensation 50K
• Health Coverage : We offer health, vision, and dental insurance options to ensure your well-being (Health / Dental : 55% employer paid, Vision : 100% employer paid).
• Work-Life Flexibility : Enjoy Flex Days (work from anywhere), Unlimited Paid Time Off, and 4 weeks of Paid Parental Leave for work-life integration (all are earned benefits).
• Family-Friendly Environment : We encourage a family-friendly atmosphere, where you and your loved ones can join us for various events.
• Innovative Workspace : Our brand-new, purpose-built office in downtown Knoxville provides a dynamic environment.
• Continuing Education : Access to both hands-on and online courses to support your professional development.
• Company Culture : Our engaging work environment, casual dress code, team-building meals and activities, and fully stocked refrigerators, snacks, and beer taps create a positive and fun workplace.

Ready to Thrive?

If you're an extraordinary leader with a passion for technology and innovation, join RCN Technologies and take part in shaping the future of connectivity.

Apply now to be part of our extraordinary team and leave your mark on the technology industry.

Requirements

The following characteristics are foundational for success in this leadership role : Exceptional Leadership : Proven track record of successfully leading teams and motivating employees.

Education : High School diploma required. A four-year degree in Business, Sales, Management, or a relevant field is preferred.

Experience : At least 1 years in a sales leadership position. At least 3 years in a sales or consulting position (Call Center experience a HUGE plus;

technology sales experience preferred; networking sales experience is a plus) Tech Savviness : Passion for technology and a desire to stay informed about the latest advancements.

Organizational Wizardry : Proficiency in managing multiple strategies and initiatives concurrently. Strategic Vision : Ability to make critical decisions and devise organizational plans for success.

Entrepreneurial Mindset : A hunger for driving growth and seeking out opportunities for improvement. Superior Problem-Solving Skills : Capability to tackle complex challenges and find innovative solutions.

Excellent Communication : Stellar verbal and written communication skills to engage with stakeholders. Technology Know-how : Knowledge of Wireless Technology, Networking, and Telecommunications preferred.

Collaborative Spirit : Ability to work effectively with others on a common task, respecting the needs and contributions of the team.

• Other Required Skills Strong business email, phone and communication etiquette Proficiency in Microsoft Office Outlook, Word, PowerPoint, and Excel Proficiency in CRM systems;
• Zoho experience a strong plus Experience and efficacy in managing and reporting a sales pipeline Experience in sales; experience selling technology and / or selling monthly recurring service contracts a strong plus Experience coaching and leading an effective team of sellers Other Requirements Able to engage in manual labor lifting of boxes, moving equipment, etc when needed Ideal Candidates Should : Have a passion for sales and a deep-seated desire to lead a team of people to capture personal and professional business goals Be a diligent student of effective sales process and desire to coach / mentor sales people to become more effective in their roles Have a strong sense of entrepreneurship, ownership and vision in order to elevate the business unit, expand into new revenue streams, and marshal the team’s message See a long-term career in and has a passion for the technology industry Believes and advocates for a culture of accountability, results and positivity within the sales organization Is excited by the prospect of making a true impact on a small but rapidly growing technology solutions company Believe that creating the best win for the customer is the ticket to creating a sustainable win for the company Believe in contributing to the company WHY;

to create a radically positive, counter-culture experience for our co-workers, staff, partners and customers.

Last updated : 2024-05-03