POSITION SUMMARY: Responsible for providing excellent customer service and promoting Bank product/services while maintaining good relationships with current clients, past clients and Real Estate professionals. Responsible for training and providing assistance to new or existing Mortgage Loan Originators. ESSENTIAL FUNCTIONS: Must have good interpersonal and communication skills to generate referral business and leads. Participate in training for marketing, sales and scenario techniques to effectively sell, package and close consumer mortgages. Generate loans from outside sales calls including, but not limited to Real Estate Companies, Builders, Relocation Companies, and the Public. Meet with prospective borrowers, review and analyze credit and financial information, determine borrower financing objectives and goals, present appropriate products, programs and disclosures as required. Collect supporting loan documents as required and provided a complete loan package to the operations team. Work with Operations team to ensure that all loan conditions and closing dates are met. Negotiate terms and conditions of loans with customers. Maintain a working file for the office as required for compliance. Stay abreast of trends in developments in the local real estate market and competitive environment, as well as, changes in rules and regulations pertaining to mortgage products. Provide training and guidance to newly hired Mortgage Loan Staff. Demonstrate the ability to produce significant volume for their market. Complete other duties as assigned by management. EXPERIENCE REQUIRED: Financial organizational skills and financial information understandingMinimum of seven (7) years’ experience in mortgage lending functions Customer Service experienceSome sales experience preferably in the mortgage industry EDUCATION, CERTIFICATIONS & TRAINING: High school diploma or GED requiredBachelor’s Degree PreferredNMLS or the ability to obtain NMLS registrationJOB-SPECIFIC SKILLS & KNOWLEDGE: Extensive knowledge of mortgage software systemsExtensive knowledge of FHA, FNMA, FHLMC, VA and Rural Development guidelinesExtensive knowledge involving compliance with RESPA and MDIAStrong verbal and written communication skills. • Ability to maintain confidentialityAbility to work in fast-paced environment, managing multiple tasks/projects and deadlines simultaneously Ability to manage detailed tasks/projects with accuracy while meeting stringent deadlines Self-motivated; organized; and able to prioritize tasks