Service Technician II

Who We Are:

RBM Partners is a close-knit team of collaborators, innovators and leaders who deliver exceptional service through quality communities and memorable moments. RBM Partners seeks to provide the best-in-class service and product in the markets it serves. RBM Partners is focused on providing the utmost in ethical practices and is intentional about fostering work environments that promote life balance.

Job Description:

RBM Partners is seeking an experienced Service Technician. The Technician is responsible for the overall maintenance and upkeep of our multifamily real estate assets. This role requires in-depth knowledge of HVAC systems, technical proficiency, and a commitment to delivering high-quality service.

Job Duties:

• Assist the Service Manager with higher level maintenance items involving plumbing, HVAC, and electrical tasks.
• Install, repair, and maintain heating, ventilation, and air conditioning systems in accordance with manufacturer specifications and local codes.
• Perform routine inspections of HVAC systems to identify and diagnose issues and develop cost-effective repair solutions.
• Conduct preventative maintenance to ensure the optimal performance and longevity of HVAC equipment.
• Replace or upgrade components, including compressors, motors, filters, and thermostats, as needed.
• Complete maintenance work orders and make ready tasks as assigned by the Service Manager and Community Manager.
• Perform ground maintenance, assist with trash removal, and participate in property inspections daily and as directed by the Service Manager or Community Manager
• Participate in preventative maintenance plans for the community.
• Assist in the improvement of service processes and procedures.
• Communicate with the Service Manager daily and report deficiencies with the assets, resident issues and propose action to repair/correct.
• Follow policies and procedures for managing shop inventory efficiently as directed by the Service Manager.
• Maintain accurate records of maintenance activities, equipment history, and parts inventory.
• Ensure compliance with safety protocols and guidelines to maintain a safe working environment.
• Provide training and guidance to junior technicians or less experienced team members.
• Deliver excellent customer service to both residents and team members.
• Will participate in the on-call rotation.

Qualifications:

• Minimum of 2 years of experience as a Maintenance Technician, preferably in the multifamily industry
• HVAC certification
• Working knowledge of HVAC, electrical, plumbing and carpentry
• Strong problem-solving skills and attention to detail.
• The ability to lift, move, carry up to 50lbs.
• The ability to stand, walk, bend, stoop, climb and reach up to 100% of the day.
• The ability to safely climb ladders while carrying 40lbs.
• The ability to work outside in various weather conditions.
• Reliable transportation and a valid driver’s license
• Team player with a positive, can-do attitude

Corporate Integrity:

All employees in all positions are expected to always act professionally, including but not limited to treating others with respect, valuing diversity, supporting team/community goals, and following company policies and procedures. For more details on what professional behaviors are expected, please refer to the Employee Handbook.