Are you looking for a new challenge? Do you want to jump start your career as a Technician? Have you been looking for on-the-job training and consistent 1-on-1 feedback from Senior Technicians?

At RBM of Atlanta, we believe our people, and their growth, are critical to our collective success. And as a Certified Technician Trainee, you will participate in a 6-month training program that provides you the knowledge, skills, and support needed to become one of our future star Technicians.

We will teach you Mercedes-Benz bumper-to-bumper, so that you can diagnose complex issues and perform your best.

Those who graduate the OEM-recognized training program will receive over 50% of the training credentials needed to become a Master Mercedes-Benz Technician a feat that could otherwise take more than 3 years to complete!

We want you to fulfill your potential. And with the support of Senior Technicians, you will have opportunities to work on repairs that challenge your capabilities, early and often.

And you will continue to receive 1-on-1 feedback and career development even after completing the program. This will provide you incredible opportunities to continue growing your expertise as a Technician, in addition to having a fulfilling career with RBM of Atlanta.

Our approach to developing Technicians is unique, and we’re looking for people with raw talent like you to join our team and grow with us.

ABOUT RBM OF ATLANTA

RBM of Atlanta is a privately owned and family operated Mercedes-Benz dealership with a focus on taking excellent care of our employees which allows us to take amazing care of our clients.

We were awarded Best of the Best from Mercedes-Benz for 2022 - Georgia's only 8 time winner. We are also recognized as a 2022 J.

D Power Dealer of Excellence and the first Mercedes-Benz dealer to be honored for 5 consecutive years! We have the largest service center and the largest parts inventory in the state of Georgia.

We are deeply established in the southeast and have been Atlanta’s Mercedes-Benz Connection since 1964 . RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.

We are a high volume and quick paced service department.

We have over 72 service bays with state-of-the-art equipment housed in two climate-controlled facilities.

It’s a clean and comfortable work environment! We have a dedicated (onsite) training center and technical training manager to ensure our technicians are kept up to date on the latest methods, process, procedures and technologies to fix Mercedes-Benz vehicles.

What we commonly see in our industry is that technicians are often underappreciated and underpaid.

At RBM of Atlanta, we recognize our technicians often and pay well above the standard pay in our market.

We understand the value of a great technician and work hard to keep an excellent work environment for everyone.

Benefits :

• Competitive compensation
• $20.00 per Hour while you are being trained
• Dealership closed on Sundays
• Great work / life balance with a 5-day work week
• Performance Bonuses
• Paid holidays, sick time, and vacations
• Comprehensive insurance and retirement benefits available
• Medical and dental coverage
• Company contribution to Health Savings Account for eligible HDHP participants
• Long-term and short-term disability insurance
• $25,000 company-paid life insurance for full-time employees (additional coverage available)
• 401(k) retirement plan with company match
• Paid training and certification
• Opportunities to advance within dealership
• Climate controlled facilities
• Uniform and laundry allowance
• On-site parking
• Employee discount program

ESSENTIAL JOB RESPONSIBILITIES :

The 6-month training program is cohort-based, so that you and other trainees will have the opportunity to learn in a collaborative and team-oriented environment.

In our structured program, you will learn the knowledge, develop the skills, and be coached on the behaviors that will help you be a successful Technicians.

• Electrical Systems
• Telematics
• Diagnostic Strategy
• Workshop Processes
• Steering / Suspension
• Information Systems
• Brakes / Traction
• Alignment
• Engine Management
• Engine Mechanics
• Climate Control
• Automatic Transmission

In our hands-on learning environment, you will be taught the theory behind Mercedes-Benz’s innovative technology and then have the opportunity to immediately apply it through activities, assessments, or by working on cars in the shop.

You will also be responsible to :

• Properly complete the services and / or repairs for which the Technician is assigned. Produce quality work that evidence pride of workmanship and make every effort to achieve the production objectives.
• Accurately complete Multi-point Inspections and record results; Complete all work according to the applicable safety requirements and published procedures / work repair instructions;

Pull LI documents pertaining to described symptoms every time.

• Maintain an inventory of normal mechanic’s tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the Technician is trained and not normally inventoried by the Service Department as special tools .
• Properly use the special tools and equipment provided by the Service Department and return as soon as you are finished.
• Provide the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.
• Proactively communicate potential issues with Service Advisors, Parts department, management, and other departments in order to provide the best possible customer experience and fix it right the first time.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

Complete required Mercedes-Benz and dealership training. Review the technical bulletins and other publications as assigned by management.

• Abide by company policy and departmental best practices and procedures and perform other duties as assigned.
• Retrieve cars from designated parking areas and return to that area when repairs are completed; Follow key control procedures;

Ensure that customers’ vehicles are returned to them as clean as they were prior to being serviced.

Requirements and Qualifications :

Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes : completing a full employment application;

satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries.

• High school diploma or the equivalent.
• Authorized to work in the USA for any employer.
• Basic communication and problem-solving skills.
• Basic mathematical skills using American units of measure.
• Physical demands include : constantly position body and move in order to retrieve cars from parking lot, diagnose and repair vehicles;
• detect and identify vehicle issues and shop safety concerns; exert force to move / manipulate objects ( up to 100lbs occasionally, 65lbs frequently, 25lbs constantly );

operate tools and equipment; repetitive motion.

Work is conducted inside, outside, and in a shop environment in proximity to moving vehicles, mechanical equipment, with exposure to chemicals, and moderate to loud noise levels.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Are you currently enrolled in a technical college, recent graduate or military with a technical background? Are you looking for a career and not just a job?

If you have passion, technical aptitude, an inquisitive mind, and strive to always be learning, then you’re reading the right job ad with one of the leading Mercedes-Benz dealers in the United States.

If you’re enrolled at, or a graduate of : Universal Technical Institute (UTI), Nascar Technical Institute, Gwinnett Tech, Chattahoochee Technical College, North Georgia Technical College, Athens Technical College, Augusta Technical College, Albany Technical College, Lanier Technical College, Central Georgia Technical College, West Georgia Technical College, Georgia Piedmont Technical College, Oconee Fall Line Technical College, Ogeechee Technical College, Costal Pines Technical College, Savannah Technical College, South Georgia Technical College, Southeastern Technical College, Southern Crescent Technical College, Southern Regional Technical College, and Wiregrass Georgia Technical College just to name a few, then we want to talk to you.

Start your career in automotive service with an award-winning Mercedes-Benz dealer today.

Last updated : 2024-05-07