1 Supervisor, Operations | Advisory & Managed New Accounts (SMA/UMA Team) Job in Saint Petersburg, FL
Raymond James Financial is Hiring a Supervisor, Operations | Advisory & Managed New Accounts (SMA/UMA Team) Near Saint Petersburg, FL
Hybrid Work Environment: 40% in-office and up to 60% work-from-home, if desired. Must live within commutable distance from our home office.
Job Summary
Provides direction, leadership and support for assigned department in Operations. Implements business plans and ensures policies and procedures are followed. May be accountable for various projects to improve efficiency and drive productivity and quality within their area. Individuals at this level should have a broad understanding of the different areas of Operations. Contact with internal and external customers will be required to identify, research, analyze and resolve issues. Monitors productivity and service levels using the various reports available. Strong people leader to provide coaching, development and performance management.
- Partners with cross site peers and managers to establishes performance goals for department; collaborates with and directs associates to meet or exceed these goals
- Acts as an information source for associates and ensures training and development occurs
- Plans, assigns, monitors, reviews, evaluates and leads the work of associates
- Oversees team morale and plans for appropriate team building activities and rewards and recognition
- Handles performance management including career development and progressive discipline of direct reports
- Interviews and hires associates who possess the core competencies of the position to strengthen the department and mitigate turnover
- Works in cooperation with peers on establishing objectives and developing processes and procedures to ensure efficient and timely work flow with special regards to service delivery, compliance and risk factors for the firm.
- Establishes internal or external partnership opportunities, through analysis of business needs and relationships that may enhance success
- Ensures appropriate documentation and departmental tools are created and/or maintained (job procedures, job aids, forms, training material, etc)
- Facilitates the implementation and acceptance of organizational change; addresses resistance to change and helps individuals adapt
- Takes decisive action when necessary and conveys a sense of urgency to deliver results
- Interprets and applies organizational policies and procedures
- Effectively collaborates with other supervisors in the same or different functional groups to accomplish assigned goals and process/policy changes; oftentimes this collaboration occurs across multiple sites
- Adheres to annual budgets in line with organizational goals and objectives and makes adjustments when necessary
- Effectively implements system changes and identifies and manages impacts to team and advisors
Knowledge, Skills, and Abilities
Knowledge of
- Investment concepts, practices and procedures used in the securities industry
- Financial markets and products
- Interpreting and applying policies and procedures
- Establishing operational objectives
- Implementing processes and procedures for efficient and timely work flow
- Promoting effective coordination between work groups
- Preparing operational budgets
- Learn the concepts, principles and practices of assigned functional area
- Plan, assign, monitor, review, evaluate and supervise the work of others
- Coach and mentor others
- Identify training needs and develop subordinates
- Balance conflicting resource and priority demands
- Partner with other functional areas to accomplish objectives
- Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed
- Incorporate needs, wants and goals from different business unit perspectives into operational processes
- Communicate effectively, both orally and in writing
- Work independently as well as collaboratively within a team environment
- Lead others in providing a high level of customer service
- Establish and maintain effective working relationships at all levels of the organization
Education/Previous Experience
- Bachelor's degree in a related field or an equivalent combination of education and work experience.
- Three (3) or more years’ experience in financial services / operations including one (1) year as team lead or leadership experience in a financial or service organization.
- SIE required provided that an exemption or grandfathering cannot be applied.
- Series 99, or ability to obtain within 120 days (as required by FINRA) required. Persons holding Series 6, 7, 17, 37 or 38 or those who hold principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, and 53 would be qualified to register as an Operations Professional (Series 99) without passing the examination.
Raymond James Guiding Behaviors
- Grow professionally and inspire others to do the same
- Work with and through others to achieve desired outcomes
- Make prompt, pragmatic choices and act with the client in mind
- Take ownership and hold themselves and others accountable for delivering results that matter
- Contribute to the continuous evolution of the firm
Job Summary
Full Time
Securities
05/13/2024
09/08/2024
raymondjames.com
SAINT PETERSBURG, FL
7,500 - 15,000
1962
Public
PAUL C REILLY
$5B - $10B
Securities
Related Companies
About Raymond James Financial
Raymond James is a Florida-based investment bank that provides financial planning, wealth management, and asset management services.
The job skills required for Supervisor, Operations | Advisory & Managed New Accounts (SMA/UMA Team) include Customer Service, Leadership, Coaching, Communicates Effectively, Collaboration, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Supervisor, Operations | Advisory & Managed New Accounts (SMA/UMA Team). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Supervisor, Operations | Advisory & Managed New Accounts (SMA/UMA Team). Select any job title you are interested in and start to search job requirements.
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