12 network planning analyst Jobs in tampa, fl
Insight Global is Hiring a Network Operations Center Analyst Near Tampa, FL
Position: NOC Technician/Analyst (EVENING Shift)
Location: Tampa, FL (Downtown Tampa)
Duration: 6 month Contract to Hire
SHIFT: Monday-Friday ~ 1:00pm to 10:00pm EST
Desired Skillset:
- 1-3 years in technical support
- Experience working in a Data Center
- Experience with running cables/cabling, racking/stacking servers, putting gear into racks, and decommissioning equipment
- Experience with Managed Services companies
- Familiar with various networking fundamentals related to routers, switches, LAN, WAN
- Prior experience in a Network Operations Center/Data Center environment is desirable
- Troubleshooting shooting skills
- Proficient with word processing and spreadsheet software, Internet software and email.
- Ability to learn billing software systems and access online support/tools.
Bonus Experience:
- Prior experience in a Network Operations Center/Data Center environment is desirable
- knowledge of RF signals and HFC networks
- MS Office, internet software, e-mail communication, ICOMs billing system preferred.
- Experience or exposure to Virtualization (VMware, Zerto, OR Veeam)
- An understanding or ability to learn of local, long-distance and toll free telephony, recognize and assist in resolving LNP porting, LIBD, PAC, telephony features, VoIP, and customer premise equipment.
Daily Responsibilities:
- Will be working in the data center and will need help with anything and everything that goes along with managing a data center – including: cabling, racking, stacking, setting up computers, installations, operating hand trucks, unboxing, decommissioning and packing items up, shelf assemble, building out the storage room.
- Respond to alerts, incident tickets and email requests presented to Network Operations
- Work as first level escalation for NOC 1
- Handle escalation calls from Vendors, Call Centers, Dispatch, and Field personnel as needed
- Perform daily routines and tasks as required
- Escalate issues as needed to, BOSS, NOC 3, Operations or Engineering teams per procedures
- Accurately document all issue details in appropriate ticket or notification tools
- Assist in communication and notification of major events to internal teams
- Assist with modification and creation of standard operating procedures
- Ensure appropriate communication occurs between shifts
- Additional duties and responsibilities as required
Job Summary
Full Time
$86k-111k (estimate)
04/27/2024
05/15/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
Related Companies
About Insight Global
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The following is the career advancement route for Network Operations Center Analyst positions, which can be used as a reference in future career path planning. As a Network Operations Center Analyst, it can be promoted into senior positions as an IT Capacity Planning Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Operations Center Analyst. You can explore the career advancement for a Network Operations Center Analyst below and select your interested title to get hiring information.
