Ready to be a part of the winning team? We at Ray Skillman Hoosier Ford are looking for an energetic, customer-focused Mobile Service Technician to expand our amazing service team! We offer competitive pay based on experience with additional performance bonus potential. The Mobile Service Technician role is to be both the technician and service advisor performing both light maintenance and most manufacturer recalls year-round.

Job Responsibilities and Duties:

• Operate assigned Mobile Service vehicle in a professional manner and according to company requirements; keep unit clean and well stocked.
• Preparing the vehicle with any needed parts for that day's appointments
• Accurately complete work orders and other written materials according to established procedures
• Efficiently and accurately perform quality work in accordance with dealership’s and factory standards
• Continuously learn new technical information and techniques in training sessions in order to stay abreast with rapidly changing automotive technology
• Demonstrates behavior consistent with the Company’s Values in all interactions with customers and co-workers
• Prepares complete and accurate estimate of cost for labor and parts for any recommended maintenance upsell
• Reconciling the customers final invoice with the work performed on the repair order and working with Mobile Service Coordinators to collect any payment due before leaving

Qualifications

• Prior automotive technician & customer service experience required
• Travelling around the area in the Mobile Service Vehicle is required all year round
• Possess Excellent customer service, interpersonal and communication skills
• Bring a positive, upbeat attitude to this role and be completely comfortable upselling customers
• Excellent follow-up and follow-through skills to ensure client satisfaction
• Must have the ability to communicate technical information in non-technical terms
• Ability to evolve and adapt to changing business needs
• Must adhere to safety procedures
• Must be able to work overtime and/or Saturdays as needed
• Valid drivers license and clean driving record required

Paid Training:

• Yes

Tools Provided:

• Uniforms & in climate weather gear provided
• Training provided

Job Type: Full-Time

• 401(k) matching
• Dental, Health, Vision & Life Insurance
• Paid Time Off

Schedule:

• Mon-Fri
• Some Saturdays required (8am-1pm)

Experience:

• Customer Service: (Preferred)
• Service Experience: (Preferred)
• Technician: (Preferred)

Job Type: Full-time

Salary: $50,000-$65,000 based on experience and performance.

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: On the road