POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Provide excellent service to all members, guests and program participants on the development of member-centered relationships. Staff members in this position respond to member and guest needs, promote the YMCA, and maintain the cleanliness and organization of the wellness room.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

1. Ensure that member and guests are using facility and equipment in a safe manner to ensure they do not injure themselves or others.

2. Conduct member orientations as assigned.

3. Conduct hourly usage counts.

4. Ensure equipment and facility is maintained in a clean state, ensuring all cleaning supplies are available.

5. Report any equipment problems to the wellness manager/director and put appropriate non-operational signs on equipment as needed.

6. Attends staff meetings and trainings as scheduled.

7. Follows all YMCA policies, rules, regulations and procedures, including emergency and safety procedures. Completes incident and accident reports as necessary.

8. Organizes and puts away unused equipment.

9. Encourage participants through individual attention as well as verbal, written and electronic correspondence.

10. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

11. Attend department and Branch meetings as required.

12. Performs other duties as assigned.

13. Demonstrate and support the objectives of the branch and association as embodied in the mission statement and Y values.

LEADERSHIP COMPETENCIES (Leader):

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS:

• High school diploma or equivalent

• Experience preferred in related fitness or teaching field.

• Certifications: CPR, AED, Basic First Aid certification. If not certified, will become certified within 30 days of employment.

• Healthy Lifestyle Principles Certifications through the Y of the USA required within 12 months of hire.

• Foundations of Group Exercise or Foundations of Strength and Conditioning Certification through the Y of USA within 12 months of hire.

• Must be at least 18 years of age.

• Completes Praesidium within 7 days of hire date.

• Previous experience with diverse populations preferred.

• Understands the YMCA is a public accommodation committed to inclusion and compliance with the Americans with Disabilities Act (ADA).

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Exposure to communicable diseases and bodily fluids.

• Must be able to lift and carry equipment or supplies weighing up to 50 pounds.

• Position may require bending, leaning, kneeling, and walking.

• Ability to speak concisely and effectively communicate.

• Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear noises and distress in a noisy environment

• Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency.