RapidView, LLC has exciting opportunities for the right people. We are looking to expand our Service Department and are searching for full-time Electronic Repair Technicians who have a desire to learn. Soldering experience a plus. Do you or someone you know have an interest in electronics or robotics? Come join our team and work in a state-of-the-art Service Department that is clean, well-lit, climate-controlled, and fully equipped; all tools and test equipment are provided. RapidView values and appreciates its employees and offers a very attractive benefits package. If you are committed to quality and enjoy working as part of a team, then RapidView might be a great fit for you.

Summary: This position requires completion of daily service and repair related activities required by customers in order to maintain full functionality of their IBAK equipment.

Status: Full-time

Pay Type: Hourly, paid weekly.

Schedule: Monday through Friday, 8am to 5pm

Benefit Package: Health, life, vision, & dental insurance, matching/safe harbor 401k retirement, paid holidays, generous personal days, scaled vacation, 24-hour access to fitness room, and more.

Responsibilities:

• Complete repairs to IBAK equipment keeping quality at the forefront and performing efficiently and staying conscious of costs.
• Accurately document each repair by using NetSuite to log telephone calls and repair notes for each case.
• Update customers throughout the repair process when necessary.
• Establish and maintain communications with other RapidView Authorized Service Centers, including continual updates of processes, procedures, and technical bulletins.
• Assist with all training events as needed.
• Maintain proper telephone etiquette.
• Have the ability to read equipment diagrams and assist customers with parts identification and ordering.
• Perform all other duties as required by management.

Required Skills/Qualifications:

• Must have excellent verbal and written communication skills.
• Must have strong organization skills with an emphasis on accuracy.
• Must have proficient computer skills and an understanding of Office products and CRM programs.
• Physically able to stand, sit, move, walk, squat, climb during the course of a shift.
• Must be able to safely lift 75 pounds.
• Ability to work independently and also as part of a team to accomplish overall corporate goals.
• Must have a high school diploma or equivalent.
• Must have a valid driver’s license.
• Ability to pass drug test/background check.

RapidView Overview: Established in 2004, RapidView is the industry leader in supplying innovative pipeline inspection and rehabilitation robotics throughout North America. RapidView boasts a unique, fun, and fast-paced culture with employees sharing the passion and enthusiasm for the products and industry. RapidView is a family owned and operated business based in Rochester, IN in a rural setting along the Tippecanoe River.

RapidView, LLC is an equal opportunity employer. It is RapidView's policy to provide equal employment opportunities in all areas of employment to any person regardless of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, genetic information, military service status, or any other protected status.

Job Type: Full-time

Pay: $21.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Travel requirement:

• No travel

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person