Our Ophthalmology department is currently hiring for an Ophthalmology Technician Supervisor. This individual is responsible for leading our team of Ophthalmology Technicians.

Who We Are:Rapid City Medical Center is a physician clinic providing excellence, choice, and patient-inspired care. We focus on building relationships with our patients, regularly connecting as partners on the journey of health. Our physicians use leading-edge technology to augment their medical skills. Ninety physicians and advanced practice providers work together with over 400 employees to make physician and test appointments efficient and effective and insurance interactions workable.
We thrive on working with smart, caring people. What we do is sometimes hard - but we do it because we serve our families, friends, and neighbors in something meaningful. Work-life balance and career satisfaction are important to us. We offer unmatched benefits, competitive wages, and the opportunity to feel great about your job.
We offer an outstanding benefits package that includes health, dental, 401k, profit sharing, life insurance, short-term disability, and long-term disability, seven paid holidays and floating birthday, paid time off (PTO) accrual, as well as flexibility in the schedule to accommodate important personal and family milestones. 

ESSENTIAL FUNCTIONS:

• Lead team of Ophthalmology Technicians.
• Manages Ophthalmology Technician scheduling.
• Holds staff accountable for compliance with clinic policy and adherence to established work procedures, documenting corrective action and disciplinary actions as directed by physicians.
• Ensures staff have all equipment and supplies needed to work effectively.
• Assesses, both formally and informally, staff abilities and performance, addressing shortcomings as appropriate
• Communication and patient care.
• Acquaints all new patients with office procedures to which they will be exposed.
• Informs patients of the purpose of all tests personally performed, and how the patient will be affected during the tests.
• Obtains patient history to include chief complaint, history of present illness, history (ocular and general), family history (ocular and general), and history of allergies and medications.
• Performs accurate and consistent documentation and measurement tasks to include Visual acuity, manual lensometry, dilation, visual testing, etc.
• Provides back-up to the ophthalmic photographer regarding fundus, exterior and anterior segment photographs.
• Performs duties consistent with ophthalmic writer/scribe.
• Assists physician with laser procedures.
• Assists physician with minor surgery, maintaining practice standards of sterile technique and infection control.
• Provides telephone support regarding ocular emergencies, prescription refills, and patient care questions.
• Performs other duties as required.

EDUCATION & CERTIFICATIONS: High school diploma required; some college preferred. Valid proof of certification as an ophthalmic assistant or surgical technologist required. Valid CPR certification.

EXPERIENCE:  Supervisor experience preferred.

SKILLS AND ABILITIES:

• Demonstrated, advanced comprehension of the ophthalmic assistant skills as outlined by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
• Basic understanding of optics and the ability to perform refractometry.
• Strong communication and interpersonal skills.
• Empathetic personality with concern for patients’ needs.
• Strong organization with attention to detail.
• Ability to work as a team member.
• Demonstrated comprehension of the principles of optics, refraction, and contact lenses.
• Demonstrated ability to perform comprehensive work ups on three patients per hour.

ENVIRONMENTAL/WORKING CONDITIONS: Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, adequate space. Exposure to communicable diseases and other conditions common to clinic setting.

PHYSICAL/MENTAL DEMANDS:  Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift and move equipment up to 30 lbs.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.