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It operations manager
Randstad Corona, CA
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$121k-150k (estimate)
Full Time 1 Week Ago
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Randstad is Hiring an It operations manager Near Corona, CA

job summary:
This company is seeking an IT Operations Manager who will be responsible for leading the day-to-day technical operations and maintenance of a diverse portfolio of complex software, warehouse, and ecommerce applications including but not limited to sales channel EDI connection, e-comm platform, Logistics WMS and TMS, CRM and other ERP functionalities, etc.
location: Corona, California
job type: Permanent
salary: $120,000 - 160,000 per year
work hours: 8am to 5pm
education: Bachelors

responsibilities:
Duties and Responsibilities
  • Provide technical leadership to the IT Operations team that provides system operations, change management, configuration management, user support and training. This team includes application, systems, and outsourcing engineers who manage and maintain the high availability of a portfolio of applications.
  • Oversees all technical resources and projects, analyze briefs, write progress reports, identify risks, etc.; help advance the development resource and establish strong cross-functional collaboration.
  • Liaising with both internal and external engineering resources, management, and clients to ensure projects are completed to standard; coordinate team efforts to resolve service interruptions and other operational issues.
  • Lead troubleshooting, recovery, and root cause analysis efforts. Coordinate with various stakeholders as well as outsourcing engineers for advanced troubleshooting support.
  • Communicate service interruptions and change activity to stakeholders including internal and client management as well as other affected teams.
  • Apply Agile, Kanban, and Scrum techniques to implement Operations tasks, and optimize resource assignments and efforts as priorities change across competing workstreams.
  • Analyzing existing operations and scheduling training sessions and meetings to discuss improvements; proactively identify and coordinate change activity involving Operations, software development, and both internal and external stakeholder teams.
  • Develop and refine standard operating procedures for application support and maintenance.
  • Collect and report operational metrics including service level agreement compliance.
  • Coordinate with application leads to deliver maintenance software releases.
  • Maintain a hardware and software license inventory.
  • Work closely with the Executive Leadership and the Finance Department to project development schedule, budget, resource plan, and deliverables compliance.
  • Identify and present best practice recommendations to improve Operations, including automation.
  • Motivating staff and creating a space where they can ask questions and voice their concerns; being transparent with the team about challenges, failures, and successes.
  • NetSuite Oracle and Shopify experience required
  • The technical lead will work with the project manager and BSA to maintain highly available systems, implement process automation, optimize Operations
qualifications:
  • Experience level: Manager
  • Minimum 10 years of experience
  • Education: Bachelors (required)
skills:
  • Oracle NetSuite (2 years of experience is required)
  • Shopify (2 years of experience is required)
  • Oracle Applications

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
    Applications accepted on ongoing basis until filled.
    Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

    We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
  • Job Summary

    JOB TYPE

    Full Time

    SALARY

    $121k-150k (estimate)

    POST DATE

    05/07/2024

    EXPIRATION DATE

    05/20/2024

    WEBSITE

    randstad.com

    HEADQUARTERS

    NUNGAMBAKKAM, TAMIL NADU

    SIZE

    >50,000

    FOUNDED

    1960

    CEO

    VISWANATH PUDUKKOD SUBRAMANIAN

    REVENUE

    $200M - $500M

    INDUSTRY

    Business Services

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    The following is the career advancement route for It operations manager positions, which can be used as a reference in future career path planning. As an It operations manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary It operations manager. You can explore the career advancement for an It operations manager below and select your interested title to get hiring information.

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    If you are interested in becoming an IT Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Operations Manager for your reference.

    Step 1: Understand the job description and responsibilities of an Accountant.

    Quotes from people on IT Operations Manager job description and responsibilities

    Operations managers oversee the organizational activities of businesses, government agencies, non-profit groups, and other organizations.

    04/04/2022: Fort Myers, FL

    They oversee numerous departments at once.

    03/08/2022: Orlando, FL

    Operations managers usually have to oversee almost every department of a business.

    03/23/2022: Norfolk, VA

    They are directly responsible for the production of goods or provision of services.

    03/06/2022: Santa Fe, NM

    Operations managers monitor every process and procedure, which might sound a little overbearing.

    02/02/2022: Johnstown, PA

    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

    Career tips from people on IT Operations Manager jobs

    Be a realistic, but effective, communicator.

    02/07/2022: Bradenton, FL

    Communicate effectively with workers.

    03/28/2022: Fort Worth, TX

    Measure and communicate the right metrics.

    03/11/2022: Lake Charles, LA

    Proven work experience as Operations Manager or similar role.

    01/20/2022: New Haven, CT

    A successful operations manager needs to have a variety of skills.

    02/19/2022: Baton Rouge, LA

    Step 3: View the best colleges and universities for IT Operations Manager.

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