job summary : Responsibilities :

Responsibilities :

• Answer inbound customer calls.
• Make outbound calls when needed.
• Utilized multiple screens and applications.
• Verify customer insurance benefits.
• Provide information on coverage and benefits for policy holders.
• Assist with billing paperwork.
• Maintain files of all patient account profiles.

Skills : Telephone Etiquette, Call Center Support, Call Center, Adapting to Change, CRM, Follow-up, Active Listening, Empathy, Interpersonal Sensitivity, ERP, Typing Skills, Basic Software Skills, Basic Computer Skills, Industry Representative, Patient Support, Center for Addiction Nutrition (CAN), EMR, EHR / Epic Experience : Experienced2 year(s)

responsibilities :

• Answer inbound customer calls.
• Make outbound calls when needed.
• Utilized multiple screens and applications.
• Verify customer insurance benefits.
• Provide information on coverage and benefits for policy holders.
• Assist with billing paperwork.
• Maintain files of all patient account profiles.

qualifications : Experience

Experience

• Experienced
• 2 years

Education

High School (required)

skills :

• Telephone Etiquette
• Call Center Support
• Call Center
• Adapting to Change
• Follow-up
• Active Listening
• Empathy
• Interpersonal Sensitivity
• Typing Skills
• Basic Software Skills
• Basic Computer Skills
• Industry Representative
• Patient Support
• Center for Addiction Nutrition (CAN)
• EHR / Epic
6 hours ago