Our client in the government sector is looking for a Field System Admin to work onsite at the Navy Bases in Newport Rhode Island and New London Connecticut.

The ideal candidate will have an Active Secret Clearance, Active Security Clearance, and experience working on printers. Tasks such as servicing and configuring printers.
location: New London, Connecticut
job type: Contract
salary: $22 - 28 per hour
work hours: 8am to 5pm
education: Associates

responsibilities:

• Provide general support activities for Print devices (primarily) and Video Teleconferencing (VTC) equipment in an enterprise environment, including:
  • Installation
  • Configuration
  • Testing
  • Troubleshooting (onsite and via phone)
  • Repair
• Proactively manage Service Tickets and update service-related activities in a timely manner
• Lead, implement, and troubleshoot complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple locations
• Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple remote locations
• Serve as company liaison with client and vendors (uniformed and civilian personnel) on administrative and technical matters
• Interpret clients' needs and work toward resolution
• Responsible for addressing escalated break/fix issues, establishing and maintaining communication with the customer, management, and other relevant third-parties, and updating Service Ticket status in a timely manner

• Experience level: Experienced
• Minimum 2 years of experience
• Education: Associates