Description. SUMMARY. The Retail Associate is responsible for the sale and service of the retail operation. The person in this role is responsible for maintaining the stock levels and presentation of the merchandise. The Retail Associate should be knowledgeable of the features and benefits of all retail offerings, product sales and promotions. This person must understand how to effectively recommend products to meet the needs of our guests. ESSEN...
Description. SUMMARY. . The Catering Sales Manager is responsible for booking and coordinating social and special occasion private events including weddings and non-group corporate meetings. The person in this position will develop sales plans and strategies to meet or exceed established revenue goals, respond to catering inquiries, qualify leads, solicit potential clients via telephone prospecting and sales calls, entertain clients, conduct site...
Description. SUMMARY. The Houseperson is responsible for the cleanliness of the guest rooms interior and exterior including guest patios, entrance areas, linen closets, stairwells, walkways, pathways, trash rooms. Other responsibilities include deep cleaning, handling guest’s requests stocking and removing linen, pressure washing, shampooing carpets, floor care and performing special projects. Houseperson contributes to the resort commitment to h...
Description. SUMMARY. Represent the resort to the guests throughout their stay by working with all departments to ensure guest satisfaction and exceed their expectation. Greet guests in with an enthusiastic approach and helpful manner. Assist and anticipate guest needs in order to make their stay memorable, provide a high level of service and promote Rancho Valencia notoriety. Resort or Full-Service Hotel experience required. ESSENTIAL FUNCTIONS....
Description. SUMMARY. Performs professional nail, hand and foot services in a safe and professional manner and in accordance with Rancho Valencia protocol and California State Board requirements. Provide uncompromised attention to guest/member service. Must possess a thorough knowledge of hand and foot massage techniques and neat application of polish including French manicures and Shellac. Must possess excellent cleanliness and sanitation skills...
Description. SUMMARY. Room attendant is responsible for the cleanliness of the Villas interior and exterior including patios, entrance areas and kitchens. Other responsibilities include deep cleaning and performing special projects. Room attendants contribute to the resort commitment to high quality guest service and teamwork. ESSENTIAL FUNCTIONS. Respond promptly to requests from guests and other departments. Fill carts with supplies and transpo...
Job Type. Full-time. Description. SUMMARY. The Cook I is responsible for preparing and planning for lunch and dinner items. Maintains established quality standards. Knows all menus and be able to assist other employees. Is flexible and willing to perform any task to better service. Is a pace setter, motivates team members and participates actively on developing work systems to increase quality and efficiency. This position is solely in the PM fro...
Job Type. Full-time. Description. SUMMARY. Under the guidance of the Executive Chef, the Banquets Chef de Cuisine is responsible for managing the culinary program for private events, stewarding and the employee Caf. The person in this role ensures, consistently high quality food product, develops and leads a positive work environment while ensuring guest and employee satisfaction and maximizing revenues. The person in this role attends Banquet Ev...
Description. SUMMARY. Performs professional facial and waxing services in a safe and professional manner and in accordance with Rancho Valencia protocol and California State Board requirements. Provide uncompromised attention to guest/member service. Must possess a thorough knowledge of the skin, have excellent facial massage and extraction techniques, possess excellent cleanliness and sanitation skills and be willing to train in Rancho Valencia’...
Job Type. Full-time. Description. SUMMARY. The pool attendant's primary role is to engage with pool guests in order to ensure the guest has all needed amenities and supplies. While tending to guests, the Attendant is also responsible for the set up and tidiness o the pool at all times throughout the shift. This requires maintaining a pristine level of cleanliness and organization in the following areas. Spa pool, Resort pool, Cabanas, lounge chai...
Description. SUMMARY. The Houseperson is responsible for the cleanliness of the guest rooms interior and exterior including guest patios, entrance areas, linen closets, stairwells, walkways, pathways, trash rooms. Other responsibilities include deep cleaning, handling guest’s requests stocking and removing linen, pressure washing, shampooing carpets, floor care and performing special projects. Houseperson contributes to the resort commitment to h...
Description. SUMMARY. . Would you like to join a dynamic team and work in a beautiful setting, as we are looking for a Banquet Chef who can provide authentic and memorable experiences that deliver the Southern California Dream to our guests. The goal of the Banquet Chef is to manage the banquet kitchen. The Banquet Chef will take council from the Executive Chef and Executive Sous Chef to create, implement menu and concepts, and execute the produc...
