Description. SUMMARY. The Wellness Administrative Coordinator provides essential administrative and operational support to the Director of Wellness and the leaders of the Spa, Fitness, and Racquet departments. This highly organized and proactive individual plays a key role in streamlining communication, managing recurring backend processes, and ensuring consistency across all areas. Core responsibilities include purchasing and invoice tracking, p...
Description. SUMMARY. Responsible for providing a warm welcome and create a positive first impression to all Resort Guests and Visitors. Provide a high level of service to create a memorable experience as soon as guests reach the clubhouse and promote Rancho Valencia notoriety. ESSENTIAL FUNCTIONS. Welcome and acknowledge all resort guests, villa owners, residents and vendors in a friendly, professional manner and provide quick, responsive custom...
Description. Position Title: Banquet Houseperson. Location: Rancho Santa Fe. Department: Banquet. FLSA Status: Non-Exempt. Reports To: Captain and Manager. Revised Date: June 2012. SUMMARY. The Banquet Houseperson is responsible for setting-up meeting rooms, audio visual equipment, and private events in accordance to the banquet event order specifications. Helps with polishing plates, glassware as well as set-up of cooking equipment, buffet, and ...
Description. SUMMARY. The Pony Room was recognized in the top 100 Hotel/resort restaurants in the country. We serve guests food and beverage in a gracious professional manner. Provide a comfortable, exceptional dining experience through the consistent implementation of our existing steps of service. Maintain and improve check averages to ensure the financial success of the operation. ESSENTIAL FUNCTIONS. Anticipate guests' needs, respond promptly...
Description. SUMMARY. The Turndown attendant is responsible for the cleanliness of the guest rooms (interior and exterior including guest patios, entrance areas and kitchens). Turndown shifts are the afternoon shifts into evening. Other responsibilities include deep cleaning and performing special projects. Turn down attendants contribute to the resorts commitment to high quality guest service and teamwork. ESSENTIAL FUNCTIONS. Responds promptly ...
Description. SUMMARY. Serves guests food and beverage in a gracious professional manner. Provides a comfortable, exceptional dining experience through the consistent implementation of existing steps of service. ESSENTIAL FUNCTIONS. Anticipate guests’ needs, respond promptly and acknowledge all guests. Provide prompt, efficient and gracious service to guests, including artfully describing menu items, correct use of the point of sale computer syste...
Description. Position Title: Host/Hostess (AM/Lunch/PM). Location: Rancho Santa Fe. Department: Restaurant. FLSA Status: Non-Exempt. Reports To: Food & Beverage Manager. Revised Date: February 2013. SUMMARY. Serve as consistent point of contact for restaurant outlets. Courteously greets and escorts guests to assigned tables and assist in seating, ensuring existing standards of service. Answering phone calls as necessary with the highest level of ...
Description. SUMMARY. To provide financial, clerical, and administrative services to ensure efficient, timely and accurate collections of accounts receivables. Full-Service Hotel or Resort Experience required. 1. Maintain an up-to-date billing system. 2. Follow-up on the collection and allocation of payments. . 3. Carry out billing, collection, and reporting activities according to specific procedures and time constraints. . 4. Prepare the reco...
Description. Position Title: Host/Hostess (AM/Lunch/PM). Location: Rancho Santa Fe. Department: Restaurant. FLSA Status: Non-Exempt. Reports To: Food & Beverage Manager. Revised Date: February 2013. SUMMARY. Serve as consistent point of contact for restaurant outlets. Courteously greets and escorts guests to assigned tables and assist in seating, ensuring existing standards of service. Answering phone calls as necessary with the highest level of ...
Description. SUMMARY. To provide financial, clerical, and administrative services to ensure efficient, timely and accurate collections of accounts receivables. Full-Service Hotel or Resort Experience required. 1. Maintain an up-to-date billing system. 2. Follow-up on the collection and allocation of payments. . 3. Carry out billing, collection, and reporting activities according to specific procedures and time constraints. . 4. Prepare the reco...
Description. SUMMARY. The Pastry Cook is responsible for preparing and planning of sweet items, pastries, cakes, ice creams, sorbets, fruit compotes, breads and chocolates for breakfast, lunch and dinner, as well as various specialty items for amenities and special functions. Maintains established quality standards. Knows assigned menus and be able to assist other employees. Is flexible and willing to perform any task to better service. Openly ac...
