Position: Assistant Store Manager
Department: Retail
Reports To: Store Manager
FLSA Status: Exempt
Worker Category: Full-time
Supervisory Role: Yes
Wage: $18-20 per hour

Position Summary: The Assistant Manager brightens every moment through excellent customer service and the management/leadership of store personnel. The position is responsible for all store operations as assigned by the manager. Duties include entering paperwork, managing inventory, assisting other employees, entering invoices, communicating with vendors, and all other tasks assigned by the store manager.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

• Provide outstanding customer service by greeting and assisting customers, and responding to customer inquiries and complaints
• Assist manager to hire, train, and evaluate store personnel, promoting or terminating workers when appropriate
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers
• Follow all company policies and abide by all government standards, including Department of

Health, Department of Labor, and other applicable agencies

• Responsible for accuracy and integrity of inventory, maintain inventory, restock as needed, and reorder when inventory drops to specified level
• Help the manager to determine what is needed for merchandise, supplies, equipment, and place weekly orders.
• Maintain cleanliness and image of the store
• Assist in merchandising the store according to company guidelines
• Assist in timely execution of marketing promotions and price changes; plan and coordinate advertising campaigns and sales promotions; prepare merchandise displays and advertising copy
• Responsible for scanning in orders/vendors and building relationships with the vendors
• Examines merchandise to ensure it is appropriate for resale, correctly priced and displayed, and that it functions as advertised
• Perform work activities of subordinates (Team Member, etc) such as cleaning and organizing shelves and displays and selling merchandise as needed
• Perform other related duties as assigned by the store manager

Department Expectations:

• Acts as a role model within and outside of the department
• Demonstrate and model strong interpersonal skills to handle sensitive and confidential situations
• Maintains a positive and respective attitude
• Adheres to company policies and procedures
• Excellent organizational skills and initiative to improve processes
• Detailed oriented
• Demonstrates patience with users and the ability to assist and train inexperienced users
• Communicates regularly with store manager about issues
• Demonstrates flexible and efficient time management and ability to work independently and prioritize work
• Demonstrates working convenience store knowledge and skills

Skills & Abilities:

Education High School Graduate or equivalent

Experience 2 plus years of experience in a management role

Computer Skills Microsoft Office, Google Suite, POS Experience

Certifications & Valid Driver’s License
Licenses

Other Requirements Basic Math Skills, At least 21 years of age at alcohol sites

Physical Demands

The employee must regularly lift and/or move up to 50 pounds. The employee must regularly be able to stand for up to 8 hour shifts, while bending, kneeling, stooping, and reaching.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Petersburg, VA 23805: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location