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Returns Lead - Warehouse
$39k-48k (estimate)
Full Time | Wholesale
1 Month Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Rampart Supply is Hiring a Returns Lead - Warehouse Near Denver, CO
Job Title: Returns Lead - Warehouse
Location: Denver, CO
Pay Range: $20.28 – $30.42/hour
Hours: 7:00 AM – 5:00 PM, Monday - Friday
Location: Denver, CO
Pay Range: $20.28 – $30.42/hour
Hours: 7:00 AM – 5:00 PM, Monday - Friday
This position will remain open until 4/12/2024, or until the position is filled, whichever is later.
Brief Position Summary:
This position is responsible for leading the operations of a specific location’s Returns department, ensuring excellent customer service and accurate handling of returns. This includes prioritizing, delegating, and performing the various functions of the returns department. This position will also collaborate with the Regional Returns Manager to provide ongoing training and support to the returns associates.
Culture fit is extremely important to us. Here are some things that make you a good fit for Rampart:
- You are motivated by and believe in serving others; you put yourself in our customer’s place to understand their needs, challenges, and better ways to serve them.
- You are a team player; willing to go above and beyond to help fellow employees.
- You believe that people (both customers and employees) are the foundation of our business. The way we treat people is integral to our success.
- You want to work for a company who prioritizes giving back to the community.
Benefits, perks, and unique ways we support our employee’s well-being:
- Competitive pay and comprehensive benefits package, including Medical, Dental, and Vision benefits to full-time employees
- Options for different medical plans to fit various needs, including a premium plan and a low-cost high deductible plan with HSA
- 401k with company match
- Discretionary profit sharing
- Company paid long-term disability plan and company-paid life insurance
- Paid Time Off, company awards, and wellness program that includes a gym reimbursement
- Uniform reimbursements for Warehouse and Driver positions, and a clothing allowance for exclusive, Rampart-branded clothing each year
- Employee Assistance Program (EAP)
Responsibilities & Duties:
Primary:
- Work in conjunction with the Regional Returns Manager to communicate job expectations, delegate responsibilities, provide ongoing training, and encourage interdepartmental teamwork
- Accurately and effectively research purchase order discrepancies
- Oversee the handling, inspecting, and processing of returned products through writing Return Merchandise (RM) orders to ensure accuracy and exceptional customer service
- Determine if product should be received and put away back into inventory, returned to vendor, or disposed of using proper coding
- Request Return Goods Authorization (RGA) and work directly with Vendors to process returns
- Issue return credit as authorized to customer accounts or communicate with sales personnel and/or directly with customers for cash refunds
- Handle receiving issues to include product overages and damages coordinating directly with vendors, sales, and purchasing personnel
- Document and communicate status of returned product to customers, sales staff, and other stakeholders involved in the return using proper communication channels
- Ensure a safe and clean work environment by ensuring compliance with Rampart’s safety program and instilling a culture of safety awareness through modeling and education
As Required:
- Actively educate, monitor, and adjust processes recommending measures for improvement to increase overall efficiency and productivity
- Complete RF functions (put away, receiving and order picking) when needed
- Compile reports on returns data
- Additional duties as assigned
Education, Skills, Training, & Experience Requirements:
- 1-3 years of warehouse experience (returns, inventory control, receiving, etc.)
- High School diploma or equivalent
- Microsoft Suite experience
- RF Scanner experience
- Forklift certification (will obtain in position, not required upon hire)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Cregger Company dba Rampart Supply is a service, quality, and employee-oriented organization that is in the plumbing and heating wholesale business. We promote a safe and drug free workplace. Are you looking for a challenging career with a team that truly cares about its customers, employees, and community? Come and be a part of a family-owned business that has been around for more than 50 years where you’re more than just a number.
Learn more about what it’s like to work at Rampart online at
www.rampartsupply.com/careers
and check out our social media at any of the options below:All qualified applicant will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, gender expression as well as any other characteristic protected by federal, state and local law.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Wholesale
SALARY
$39k-48k (estimate)
POST DATE
04/07/2024
EXPIRATION DATE
05/03/2024
WEBSITE
rampartsupply.com
HEADQUARTERS
PUEBLO, CO
SIZE
200 - 500
FOUNDED
1968
TYPE
Private
CEO
FRANK BARTOLO
REVENUE
$10M - $50M
INDUSTRY
Wholesale
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