Job Summary

This position is responsible for administering help in certain areas within administrative work, maintaining dock schedules, clerical tasks, and other duties as necessary. This position is part-time, with the flexible hours of 7-11am or 7-1pm M-F, and can expect a 20-30 hour work week. This is a temporary position and will end around September '24.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Administration:

• Learn how to enter/post orders (Coke orders, switch Knouse to Sunberry).
• Learn how to enter/post receipts (for all customers).
• Always ensure adherence to customer requirements and organizational standard operating procedures, including, but not limited to, communication, processing of paperwork, billing, and inventory maintenance.
• Communicate and provide information by relevant methods both internally and externally to assist warehouse operations and customers.

Maintain Dock schedule:

• Schedule appointments in Opendock for Warehouse Account Representative’s customers.
• Organize, input, and update relevant data, including the creation of shipping documents, the entering of load receipts and all related functions using both internal and external computer applications to effectively service the customer and maintain up-to-date, accurate transactional records and inventories.
• Ensure customer issues are dealt with in an effective manner, involving the customer service manager and/or operations manager when necessary.

Clerical tasks: (Learn small tasks in the clerk role to help cover lunch breaks and as needed)

Checking in drivers:

• Check if they are on the schedule for the day.
• Double-check drivers check in sheet is accurate (city and state, pick up number, carrier etc.).
• Inform the driver of the doc door they will be going to.
• Give paperwork to the driver to give to the loader.
• Print the Bill of ladings and have the driver sign after the driver has been loaded.
• Emailed signed Bill of Lading to the client.
• Send scans to customers.
• Checking Knouse Schedule through shift for changes.
• Checking dock schedule for add on’s, moves, and/or deletes.

Minimum Qualifications

• Extremely high attention to detail.
• Strong organizational skills.
• Experience with Microsoft Office including proficiency with Word and Excel.
• High-energy, self-motivated team player with the ability to multitask.
• Excellent problem-solving and critical-thinking skills.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, bend, and sit for long periods of time. The employee must occasionally lift and/or move up to 50 pounds.