Job Description: At Rakuten, we pride ourselves on providing a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you’ll be a true member of the team. We are also invested in your growth as an individual and professional. Please visit rakuten.us and our Muse profile to learn more about Rakuten’s culture and values. Business Unit Introduction: Our Technology Services Division (TSD) is at the forefront of Rakuten's AI and Data initiatives, playing a pivotal role in enhancing the user experience and operational efficiency across our diverse portfolio. We are dedicated to developing cutting-edge services in areas such as Search, Recommendation, Advertising and Marketing Optimization, Inventory and Price Optimization, Data and Analytics, Conversation AI, and Rakuten AI for Business. Our team is passionate about incubating new ideas and laying the groundwork for the future. We are excited to offer a unique program designed for college students passionate about AI and Data Science. This program is an excellent opportunity for those who are eager to apply their academic knowledge to real-world challenges, gain hands-on experience, and contribute to pioneering AI and Data projects within Rakuten. This program is not only about learning technical and product skills but also about pushing boundaries, being proactive, building relationships, and connecting technology with business and users. It offers a unique blend of bold innovation and thoughtful execution working with members across our global remit, underlined by a commitment to community contribution and personal growth. Join us at Rakuten to embark on a journey of learning, innovation, and contribution. Together, we can explore the vast potential of AI and Data Science to enhance our services and impact the world positively. KEY RESPONSIBILITIES Assist with product management initiatives including conducting market research, analyzing customer needs, and developing new product and feature ideas Collaborate with stakeholders to understand customer needs and develop innovative solutions Prepare presentations and documents to support product launches and initiatives, and support product launch efforts and deliverables Collaborate with the Engineering team to ensure timely delivery of product releases, addressing any potential roadblocks or issues Test and evaluate products and features Monitor product performance and customer feedback Develop and maintain product roadmap and related documents Participate in brainstorming sessions to generate innovative ideas for new product features, enhancements, and overall product roadmap Assist in tracking key performance metrics and conducting data analysis to evaluate the success and impact of product initiatives Stay up-to-date with industry trends, emerging technologies, and best practices in product management to contribute fresh ideas and insights to the team Contribute to the overall success of the product management function by actively participating in team meetings, sharing knowledge, and taking on additional tasks as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and familiarity with Agile develop methodologies and product management frameworks Proficient and knowledge in using collaboration tools, project management software, and data analysis tools Strong analytical and problem-solving skills, with the ability to gather and interpret data to make informed decisions Excellent communication (written and verbal) skills, collaboration skills and is a team player Detail-oriented with strong organizational skills to manage multiple tasks and prioritize effectively in a dynamic environment. Ability to prioritize tasks to meet deadlines Ability to work independently and collaboratively in a team MINIMUM REQUIREMENTS Currently enrolled full-time and pursuing a bachelor’s degree in Computer Science, Engineering, or related field. Five Principles for Success Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, Always Advance - Only be satisfied with complete success - Kaizen Passionately Professional - Take an uncompromising approach to your work and be determined to be the best Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment, and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Everyday team members deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork. The Consolidated Appropriations Act’s Transparency in Coverage Rules require group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for Rakuten’s Aetna benefit plan are provided in the link below. Aetna Transparency in Coverage: Machine-Readable Files | Rakuten