Job Summary:
Coordinates production of die-cutting and die making with customer and the production staff.
Essential Duties and Responsibilities:
Coordinates production of die-cutting and/or die-making services with customers' requirements
Confirms with customers throughout production to keep them informed of the status of their job
Solicit and resolve inquires and complaints
Obtain approval or materials, and to procure information, materials, and equipment needed by established personnel to process order
Determine supplies, materials, and equipment needed for each job ticket
Monitors progress of job order throughout production
Works with establishment personnel and alters production schedule and job order to expedite timely processing of job in accordance with customers' requirements and company standards
Responsible for processing orders placed by customers via phone, fax, or email.
Quoting jobs as specified by customers, using in house price book and knowledge of company standards
Develops and maintains customer specifications sheets in CyFrame
Reads and/or scales blueprints and samples
Train and monitor workflow of new employees
Knowledge, Skills and Abilities:
High School graduate or GED Equivalent
Fluent English
Strong math and problem solving skills
Computer proficient
Ability to read and understand blueprints
Practical understanding of manufacturing, equipment, and workflow
Strong organizational skills
Solis documentation skills
Physical Requirements:
Ability to sit and work at a computer terminal for long periods of time
Able to bend, twist, reach and lift materials up to 50lbs.
General Comments:
This is high-speed, high pressure production work in a competitive manufacturing environment. Employee must be able to work under stress and pressure to meet customers deadlines. All employees are responsible for quality control and must meet production standards.
Benefits: Medical, Dental, Vision, Term Life, Other Insurance options available, Company Paid Short Term Disability, EAP, 401K plans with company match available, Paid Holidays, Paid Time Off.