Department: Victim Services

Position: Training Director

Reporting to: Vice President, Victim Services

Compensation Range: $110,000-$125,000

Join RAINN, a leading organization in supporting survivors of sexual assault, as our Training Director. As a pivotal member of our Victim Services management team, you'll spearhead the entire training lifecycle, from assessment to evaluation, for both staff and volunteers of our esteemed National Sexual Assault Hotline and DoD Safe Helpline. Lead the charge in crafting dynamic, impactful training programs that empower our team to make a real difference in the lives of survivors. If you're passionate about driving change and ensuring excellence in training delivery, we want you on our team.

Essential Duties and Responsibilities:

• Maintain an expertise in training staff to provide services to victims of sexual violence. Training and services must be research-based and consistent with best practices in the fields of crisis intervention and sexual violence prevention and response.
• Manage team of training designers, developers and facilitators.
• Assess, manage and continually improve RAINN’s core hotline and Safe Helpline training.
• Identify emerging training needs and develop new training modules.
• Develop new training courses as needed for the Department of Defense’s Sexual Assault Prevention and Response Office (SAPRO).
• Manage the effective facilitation and delivery of courses, training materials and other resources through RAINN’s LMS and training provided via Zoom. Training courses will include video and audio content.
• Ensure training meets standards for National Organization for Victim Assistance certification and CEU credits.
• Identify and collaborate with subject matter experts.
• All other duties as assigned.

Position Specifications/Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:

Required Qualifications:

• Master’s degree in human services, education or a related field. 
• Minimum of ten years of experience managing a training program and team. 
• Experience in the field of crisis intervention or call center operations is a plus.
• Proven track record of success in building, implementing and managing the full learning lifecycle, including needs analysis, training strategy and development, delivery and evaluation of training programs.
• Strong knowledge of adult learning and development theory and instructional design.
• Must have a strong customer service focus and ability to work well within a team working towards targeted deadlines.
• Must be comfortable discussing issues surrounding sexual violence.
• Must successfully complete a criminal background check (administered by RAINN).

Desired Qualifications:

• Veterans are encouraged to apply. 
• Crisis hotline/intervention experience.
• Experience with military populations.
• Experience using online learning platform.

Physical Activities

The following physical activities described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations:

• While performing the duties of this position, the individual is regularly required to walk; sit, possess manual dexterity sufficient for use with computer/keyboard; talk and hear.
• Must have vision correctable to a level where an individual can operate a computer; visualize text on a computer monitor.

RAINN Office Status: This position is based in Washington, DC. Please note that RAINN staff are temporarily working remotely. We will be going back into the office. Please note that we are exploring a potential hybrid work model, which may require occasional office and remote work to support our collaborative efforts in 2024. 

RAINN offers competitive compensation and a generous benefits package that includes medical, dental, vision, life insurance, employee assistance, 403(b) retirement savings, paid vacation, sick leave, paid holidays including a bonus week, and free access to the building fitness center. RAINN is based in Washington, D.C.

When you work for RAINN, you're joining a team of experts and professionals who stand up for survivors of sexual violence every day. Your job is important -- and so are you! RAINN will not discriminate against any employee or applicant for employment because of race, color, creed, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, or protected veteran status. RAINN is committed to maximizing the diversity of its organization and depends on a diverse staff to carry out its mission, and encourages all qualified candidates to apply.

 EOE/M/F/D/V

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of the essential functions, responsibilities and/or requirements.