Description

SUMMARY

Manage the process of new product development from project inception through the production of a finished good for the Contract Sales department of Raining Rose, a contract manufacturer of personal care products.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to the following)

• Provide guidance for discovery phone calls with customer and sales representative to identify core needs of the project and to help determine if the project is a fit for both parties.
• Seek to understand the customer’s project requirements and drive for clarity when needed.
• Effectively utilize ERP system/project management software to ensure the right information is delivered to the right personnel.
• Manage customer timelines, milestones, and expectations regarding the formula development, production, and launch schedule.
• Collaborate with internal stakeholders (R&D lab, engineering team, quality team, purchasing, etc.) to ensure an understanding of project scope among all parties.
• Ensure each project continues to progress by always maintaining open lines of communication with internal and external stakeholders during the project life cycle.
• Facilitate inter-disciplinary project meetings as needed.
• Track and manage project timelines and deadlines from project initiation through the first production run.
• Collect and assemble information to create bill or material requirements.
• Filter internal communication and present polished information to customer.
• Assist and attend on-site customer visits.
• Recommend process improvements for increased efficiencies.
• Display and promote company values (ASPIRE: Attitude, Safety, Passion, Integrity, Relationship, and Evolve)
• Firm understanding and compliance with company’s Good Manufacturing Practices (GMPs) and Safe Practices.
• Regular attendance.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Ability to work well and communicate clearly and timely with others in all levels of the business
• Strong written and verbal communication skills with professional demeanor
• Confident and assertive in decision making skills
• Highly motivated pushing projects to completion
• Ability to work in a fast paced, rapidly changing, and regulated environment
• Ability to work under pressure
• Excellent planning and organizational skills
• Ability to effectively manage a wide variety of projects across numerous customers simultaneously.
• Identify potential problems before they arise and take preventative action.
• Willingness to problem-solve when barriers arise and understand how to engage in-house experts to resolve issues.
• Analytical skills to identify and resolve problems in a timely manner
• Ability to work effectively across departmental teams
• Passion for learning
• Proficient in Microsoft Office Suite Products and ability to learn new systems quickly

EDUCATION AND/OR EXPERIENCE

• Associate’s degree in a relatable field required; Bachelor’s degree in relatable field preferred
• A minimum of 1 years’ of management and/or leadership experience preferred
• A minimum of 2 years’ of experience in a relatable field preferred
• Experience with business process improvement teams and initiatives preferred
• Knowledge of functional business processes required

PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit an average of 5-6 hours per day
• Stand an average of less than 1 hour per day
• Walk an average of 1-2 hours per day
• Weight Lifted:
  • 26-50 lbs – Rarely (1-2 times per day)
  • 11-25 lbs – Rarely (1-2 times per day)
  • Up to 10 lbs – Occasionally (1-4 times per hour)
• Weight Carried:
  • 26-50 lbs – Rarely (1-2 times per day)
  • 11-25 lbs – Rarely (1-2 times per day)
  • Up to 10 lbs – Occasionally (1-4 times per hour)
• Hands Used for Repetitive Action:
  • Simple/light grasping (right hand) – Frequently (5-24 times per hour)
  • Fine dexterity (both hands) – Frequently (5-24 times per hour)
• Job requires being around moving machinery and equipment

Job requires wearing personal protective equipment as necessary

Qualifications