20 Lead Server Jobs in Asheville, NC
Raines Co is Hiring a Lead Server Near Asheville, NC
Raines Co. - Your Future is Now
Position Summary: The server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. Service guests by receiving and delivering their order and collecting payment.
We offer Medical/Dental/Vision benefits, $250 sign on bonus, Hilton Travel benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
Essential Job Functions
1. Ensure customer satisfaction while performing server duties.
2. Assist in ensuring product quality, restaurant cleanliness, maintenance and security standards are met.
3. Help ensure team provides fast, friendly, and accurate service.
4. Delegate tasks to team and provide follow-up and proactively assist fellow staff members.
5. Engage each guest to ensure they had a memorable experience.
6. Write MODs reports and drop deposits at the end of service when Manager/Supervisor isn’t present.
7. Maintain register when manager isn’t there.
8. Assist in training new staff members.
9. Communicate with the Restaurant Manager on a consistent basis.
10. Assist in implementing new policies with the Restaurant Manager.
11. Prepare and serve food and drinks for guests using suggestive selling techniques.
12. Have a thorough knowledge of menus and applicable specials.
13. Ring food orders into computer immediately, collect money from guests for entrees served and make change.
14. Ensure orders are accurate and presented in a timely manner.
15. Pre-bus all tables removing soiled dishes after each course.
16. Be able to operate the hotel computer system.
17. Perform opening and closing procedures along with side work as assigned.
18. Maintain a clean and efficient restaurant.
19. Know and comply with state food handling and liquor laws.
20. Ensures compliance with all cash handling and bill handling policies and procedures.
21. Engage guests in a cordial, efficient and professional manner.
22. Perform all set up and side work.
23. Adhere to hotel grooming standards.
24. Assist host and food runner as situations arise.
25. Resolve guest complaints and perform service recovery when required (escalate complaints to immediate supervisor if needed)
26. Perform any additional tasks requested by management.
Education
High school education/GED.
Experience
Previous experience in a hotel or related field preferred.
Ability to listen and communicate effectively
Excellent customer service skills
Strong organizational and time management skills
Previous experience in a restaurant serving role
Problem solver
Previous experience in a fast-service restaurant
Ability to work evenings, mornings, holidays and weekends.
Ability to cross-communicate with front and back of the house
Hours required
Scheduled days and time vary based on hotel needs. Must be able to work weekends and holidays.
Skills and Abilities
• Must be able to pass TIPS certification/alcohol awareness training and food handler training.
• Knowledge or and ability to operate a computer.
• Ability to regularly lift and/or move up to 30 pounds.
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Raines is a drug-free workplace.
Pre-employment background check required.
Job Summary
Full Time
$32k-40k (estimate)
12/07/2023
07/21/2024
rainesandco.com
<25
The job skills required for Lead Server include Customer Service, Guest Service, Cash Handling, Food Handling, Time Management, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Server. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Server. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Server positions, which can be used as a reference in future career path planning. As a Lead Server, it can be promoted into senior positions as a Fast Food Assistant Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Server. You can explore the career advancement for a Lead Server below and select your interested title to get hiring information.
If you are interested in becoming a Lead Server, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Server for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Lead Server job description and responsibilities
Lead servers ensure the timely and accurate serving of orders, offering promotional menus and other additional services.
03/30/2022: Topeka, KS
Lead servers are also sometimes responsible for balancing the cash register at the beginning and end of a shift.
03/20/2022: Boulder, CO
Dining and Seating Preparation are the jobs of a lead server starts before the first customer walks through the door.
04/10/2022: Montgomery, AL
After guests are seated and they make food and beverage selections, the lead server takes their orders, provides them with the selected beverages and takes their menu request to the kitchen staff and chefs.
03/14/2022: Columbus, MS
They also are responsible for the service of food and beverages to customers, and for the supervision of other servers.
01/25/2022: Stamford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Lead Server jobs
Lead Servers are food and beverage service professionals who have amassed several years of experience as a server and who possess exceptional service skills.
03/06/2022: Fairbanks, AK
Acted as the front line supervisor of a staff of six to eight servers and acted as a backup bartender when needed.
03/01/2022: Manchester, NH
These professionals are often referred to as servers.
02/18/2022: Grand Forks, ND
Follow proper presentation and etiquette.
01/29/2022: Vallejo, CA
Lead servers are always on their feet attending to many responsibilities, so they need to be able to handle multiple tasks simultaneously and prioritize appropriately.
02/08/2022: Fresno, CA
Step 3: View the best colleges and universities for Lead Server.
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