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Description
Role.
As a Customer Service Professional, you will be responsible to help grow and maintain our Insurance Agency by actively living out our Customer Obsessed core value. In the insurance agency business, renewals of existing policies are critical to the agency’s success. This role will focus primarily on serving existing customers and putting into practice the knowledge and skills necessary to maintain and increase the renewal of that business. Specific responsibilities may include but are not limited to:
NexGen Training Phase:
Customer Service Professional:
Secondary Duties (as required).
Impact Metrics.
Requirements
- Fluent Brazilian Portuguese speaking is a plus and preferred, but not a requirement.
- Strong attention to detail with the ability to work with a high degree of accuracy;
- Strong critical thinking and problem-solving skills;
- Ability to manage multiple projects and assignments in a timely manner;
- Excellent organizational and time management skills;
- Strong interpersonal skills (oral and written) skills;
- Ability to embrace change and work in a face-paced environment
Requirements.
- Strongly preferred: Acquisition of Massachusetts Personal Lines or Property & Casualty insurance license is required.
Full Time
$42k-53k (estimate)
04/18/2024
06/17/2024