Job Type

Full-time

Description

Now Hiring - Patient Scheduling Associate

Location : Fort Myers, Florida - On-site (3660 Broadway)

Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers in Southwest Florida.

We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience.

Job Summary :

Responsibilities are performed via phone and computer in a call center setting with a high volume of daily calls and fax requests from patients and / or referring physician offices.

In addition to a collaborative work environment, we offer a generous compensation package :

• Competitive medical, dental and vision benefits plans
• Life and long-term disability insurance
• Three weeks paid time off
• 401k with a generous company contribution
• Six paid holidays
• Imaging services for employees and immediate household

And much more!

Requirements

• Ability to deliver the highest quality customer service.
• Must be comfortable in a fast-paced environment with the ability to remain calm in stressful situations.
• Completes outbound calls to schedule patient exams when a RX is received ensuring accuracy in a timely manner.
• Responds to all calls with courtesy and professionalism.
• Manage and escalate priority issues, route calls, and questions to appropriate resources.
• REQUIRED : High School Diploma or GED
• REQUIRED : Data entry skills, good computer knowledge, and ability to type a minimum of 35 wpm.

Radiology Regional is an Equal Opportunity Employer.

Shift Hours Vary Between : Monday-Thursday 7 : 30am-5 : 30pm, Friday 7 : 30am-5 : 00pm, rotating Saturdays 9 : 00am-1 : 00pm

Last updated : 2024-02-23