This position provides assistance and workflow management to Radia physicians and partner sites in order to achieve maximum productivity and excellent patient care. Ensures that workflows and policies are consistently followed during shifts.

Compensation: 

Hourly range is $23.31 to $32.86 The hourly wage is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status.

The pay range listed above is base pay; this position may be eligible for additional compensation, such as shift differential (applied to all evening and weekend hours).

Benefits:

• 2 Medical plans to choose from, dental, vision, life, and LTD
• HSA and FSA available
• A 401(k)-employer match, with a profit-sharing component
• 21 paid days off per year
• 8 paid holidays annually
• Life and disability insurance
• Free onsite parking
• Learning opportunities through professional development programs

 Responsibilities: 

• Exam Processing: Acquire all necessary documentation and information from clients for all assigned radiology exams within the defined time limit. Verify that all components of each exam are complete and accurate as documented on the Q/A checklist. Include in all exams as outlined in Exam Documentation Policy.
• Exam Distribution: Triage exams based on urgency. Distribute exams within the defined time limit to the appropriate radiologist based on subspecialty, credentialing, shift and weekday and weekend workflow documents.
• Shift Coverage: Provide IA shift coverage and emergency Lead support as needed in teleRadia. 
• Report Distribution: Ensure all reports are distributed within the defined time limit.
• Customer Service: Serve as a liaison, ensuring that all necessary information is communicated to the radiologists and all health care providers accurately and professionally.

• System monitoring: Troubleshoots system problems, corrects or escalates issues to appropriate personnel (i.e. PACs Admin., IT, Application Support Specialist, Management). Manages system planned downtimes as outlined in the Downtime Procedure Manual.
• Communication: Monitor Radia e-mail for company and departmental communication and respond appropriately when required to do so. Communicate any downtime situations or ongoing system issues to Management. Communicates events and issues that occurred during the shift to the morning Lead.

Education and Experience

• AA degree or equivalent work experience.
• Minimum one year work experience using complex computerized applications.
• Minimum of 1 year working as an IA II or 6 months as a Lead IA
• Knowledge of medical terminology preferred. 

Radia is one of the largest radiology groups in the nation, with multiple imaging centers across Washington State.. At Radia, patients are our number one priority and we are currently seeking hard-working healthcare individuals to join our team. We are committed to hiring staff that delivers excellence: in patient care, customer service, technical support, and operations. Radia is a place where you can make a real difference for our patients.