The Imaging Tech Aide helps deliver exemplary patient care and customer service while performing a variety of tasks to support the technologists and patient workflow.

Shift: Monday - Friday (Day Shift)

Responsibilities

• Customer and Patient Satisfaction: Must be proactively and consistently contributing to the team’s ability to meet and anticipate the needs and expectations of internal and external customers. Effectively provides service and/or resolves problems. Works to create a positive experience for all.
• Technical Performance: Assists with patient workflow for mammography, ultrasound or other imaging modalities as needed. Tasks include but are not limited to: Keeping the patient schedule on-time by bringing patients back to the department, correctly changing them for their exam, Mammography patient tracking, assist the radiologist with procedure consent process, room set-ups, calling patients prior to procedures to answer questions, confirming paperwork and orders are complete, scanning or faxing paperwork, answering phones, etc.
• Communication: Utilizes clear and effective communication with imaging center team and patients by using either oral, written or verbal methods. Demonstrates a general knowledge of modalities to assist technologists with patient communication. Gives and receives feedback in a non-defensive manner, asks for clarification, evaluates feedback and realizes the freedom to modify or stay the same.
• Quality and Safety:assist the ultrasound and breast imaging technologists with patient screening procedures. Adheres to radiation and blood borne pathogen safety standards to contribute toward a safe environment for patients and staff.
• Computer Resources: Comfortably uses PACS, RIS, QC workstations and additional computer programs as required.

Position Requirements 

• Education: High school diploma or general education degree (GED)
• Experience: 1-2 years in customer service oriented environment, medical preferred

To protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions. New hires will be required to present written proof of COVID-19 vaccination or a written request for an Exemption within 30 days of hire.

About Radia

South Sound Radiology is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

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