Title: Windows Applications Subject Matter Expert (Tier III)
Clearance: Top Secret (SCI Eligible)
Location: Washington, D.C. (Onsite)
Salary: $140k-$170k

About this role:

• Rackner is seeking a Windows Applications Subject Matter Expert (Tier III) that can provide expert-level support and guidance on Windows-based applications and technologies. 
• Managing and optimizing the performance, security, and functionality of Windows applications to meet organizational needs.

We are seeking professionals with:

• 7 years; Be in charge of Windows application management or related role.
• Preside over the design, deployment, and maintenance of Windows-based applications and technologies, including Microsoft Office Suite, SharePoint, Exchange, etc.
• Ability to interact effectively with technical and non-technical stakeholders

Nice to Have:

• Bachelor's degree in Information Technology, Computer Science, or related field 
• Microsoft Certified: Windows Server, ITIL Foundation, and Certified Information Systems Security Professional (CISSP), etc.

• Serve as the primary point of contact and subject matter expert for Windows-based applications and technologies, including Microsoft Office Suite, SharePoint, Exchange, and other related tools.
• Design, deploy, and maintain Windows application environments, ensuring compatibility, reliability, and security.
• Support and troubleshooting for complex Windows application issues, collaborating with other IT teams and vendors as needed.
• Evaluate and recommend new Windows applications and technologies to enhance organizational productivity and efficiency.
• Develop and maintain documentation, policies, and procedures for Windows application management and support.
• Conduct training sessions and workshops to educate end-users and IT staff on best practices for using Windows applications.
• Stay current with emerging Windows technologies, industry trends, and best practices to continuously improve service delivery and support.
• Participate in IT project planning, coordination, and implementation related to Windows applications as needed.

Who We Are: