Description

Summary of Position

Sell and serve food and drinks in a professional manner.

Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

• Must be able to pass all server test.
• Have complete knowledge of food and beverage preparation.
• Serve multiple tables at a time, as determined by management.
• Ability to sell alcohol and food items.
• Able to use a computer to ring orders on a check.
• Able to interact with guests in a friendly/fast manner.
• Able to accept different types of payment and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
• Ability to clear and reset tables.
• Check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Perform opening and closing duties efficiently in a timely manner.
• Handle money.
• Carry and deliver food and drinks to customers.

Competencies

• Customer/Client Focus.
• Ethical Conduct.
• Initiative.
• Thoroughness.
• Stress Management/composure.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 50 pounds.

Position Type/Expected Hours of Work

This position regularly requires long hours, frequent weekend work and holidays.

Travel

No travel is expected for this position.

Requirements

Experience and Education

Required

• Must be of legal age according to state regulations to serve alcohol.
• High School diploma or equivalent
• Must be of legal age according to state regulations to serve alcohol.

Preferred

• Prior restaurant experience.

AAP/EEP Statement

Gulf Coast Restaurant Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws in all locations where GCRG operates. GCRG is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.