Comprehensive Community Services (CCS) Service Facilitator/Provider

Human Services

Basic Function

This position involves the care and treatment of adults and youth diagnosed with a severe mental illness and/or substance use disorder. This position coordinates and/or delivers psychosocial rehabilitation and treatment services in the most natural and least restrictive manner to be delivered with reasonable promptness and build upon the natural supports available in the community.

Essential Duties

• Formulate recovery focused client-centered treatment plans for adult and youth on his/her caseload.
• Coordinate agency staff and community resources to support and implement client-centered treatment plan goals.
• Provide individual skill development to adult and youth with serious and persistent mental illness and co-occurring disorders such as substance abuse.
• Provide wrap-around services to clients including but not limited to; communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, community life skills training, employment related skill development, school and IEP advocacy, symptom management and psychoeducation.
• Follow recovery focused client-centered treatment plans for clients on his/her caseload.
• Provide support and crisis intervention, as needed.
• Maintain a treatment oriented environment and assure consistency in carrying out treatment objectives.
• Support clients with taking medications as directed by the supervising physician.
• Complete and coordinate appropriate and timely medical record documentation, which may include assessments, follow-up contacts, crisis plans, discharge summaries, demographic, insurance, and administrative information.
• Provide oral and written communication that is appropriate to the task and in accordance with agency, DHS 36 and Medicaid standards.
• Participate in staff meetings and in-service trainings, as required.
• Maintain flexible work schedule to adequately meet program needs.
• Perform other duties as assigned, including responding to an emergency event.

Supervision Received

• Receives Clinical Supervision
• Staff member will be supervised and provided with the consultation needed to perform assigned functions and meet the credential requirements for Chapter 36 and other state and federal laws and professional associations.
• Individual, side by side, and group supervision will be provided.

Qualifications

• Bachelor’s degree in Human Service field required, Master’s degree preferred (clinical psychology, psychology, criminal justice, educational psychology, rehabilitation psychology, guidance counseling, counseling psychology, social welfare, or social work).
• Experience with treatment programs involving adults and youth with mental illness and/or substance use disorders.
• Valid Wisconsin driver’s license and automobile insurance are required.
• Prompt and regular attendance.

Knowledge, Skills and Abilities

• Knowledge of Chapters 36 and Mental Health.
• Ability to respond to crises and to make appropriate assessments as to resolution.
• Knowledge of community resources.
• Ability to interact professionally with clients, coworkers, and community partners.
• Ability to critically think and problem-solve while completing assessments and developing safety plans with consumers.
• Ability to work well with treatment team and community members.
• Ability to communicate orally and in writing.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License and Automobile Insurance (Required)

Work Location: In person