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We are currently seeking outgoing, results-oriented customer service professionals to join our team. The ideal candidate will have excellent communication skills, a positive attitude and friendly demeanor. Customer Service Representatives are responsible for a overseeing the handling of all funding activities for a group of assigned accounts. Customer Service Representatives are the main point of contact for Express Freight Finance clients and are responsible for managing all aspects of the relationship.
Responsibilities:
· Process and review funding requests for clients
· Review client performance and client analysis
· Manage client relationships
· Identify potential red flags and issues and communicate information to the Operations Manager
Requirements:
· Prior business to business customer service experience
· Computer proficient and a working knowledge of Microsoft Office products
· Ability to multitask and prioritize competing agendas
· Ability to self-manage and be proactive
· Fluent Spanish/English bilingual skills preferred but not required
Full Time
$63k-79k (estimate)
04/27/2024
05/12/2024
expressfreightfinance.com
Woods Cross, UT
25 - 50
Logistics Services
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
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Enrolling new customers, offering new products and services to existing customers.
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A representative needs to build rapport with customers to secure sales or create a substantial client base.
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Monitoring call and mail histories to ensure that all customers have been assisted.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
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They help customers with their queries and complaints.
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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.