NOW HIRING CDL A LINEHAUL DRIVERS IN KANSAS CITY, KS

Address:9711 State Ave, Kansas City, KS 66111

Customer Service Clerk, Starting at $18.00 hr 

Full-Time, Monday - Friday, Various Shifts

Earn 1 week of vacation after 90 days of employment

Come and experience the difference with R L Carriers

R L Carriers has immediate need for a Full Time Customer Service Representative in our Kansas City, KS Service Center office. The Customer Service Representative is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. The Customer Service Representative must use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.

CSR's will provide “WORLD CLASS CUSTOMER SERVICE" to our internal and external customers by providing timely problem resolution through:

• Daily freight tracing with customers
• Assist other terminals in freight related issues of OS&D
• Perform other related duties as assigned

Requirements:

• Possess a "WE CAN DO IT" attitude
• Strong communication/telephone skills
• Able to work in a fast-paced environment
• Ability to deal with potentially stressful situations
• General office and customer service experience necessary
• Computer and keyboard literate
• Transportation knowledge a plus, LTL experience preferred
• Ability to type 30 WPM

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